Inside Sales

2 weeks ago

Bolton, Canada Dell-Core Edge Protection Full time

**Responsibilities**:

- Provide outstanding customer service by addressing inquiries, processing orders, and offering product recommendations.
- Proactively engage with customers to understand their needs, provide product information, and offer solutions to meet their requirements.
- Process sales orders accurately and efficiently using our internal systems, ensuring timely delivery and customer satisfaction.
- Collaborate closely with the sales team to support their efforts in achieving sales targets and fostering strong customer relationships.
- Assist in inventory management by monitoring stock levels, coordinating with the warehouse team for replenishment, and conducting periodic stock counts.
- Handle administrative tasks such as filing, data entry, and maintaining customer records to ensure accurate and organized documentation.
- Act as a liaison between customers and various departments within the company to resolve issues, address concerns, and ensure smooth operations.
- Stay updated on product knowledge, industry trends, and company policies to effectively communicate information to customers and colleagues.
- Contribute to a positive and collaborative work environment by actively participating in team meetings, sharing ideas, and supporting colleagues as needed.

**Requirements**:

- Previous experience in a customer service or sales role, preferably in the building supply, formwork and construction industry.
- Strong communication skills, both verbal and written, with the ability to build rapport and effectively convey information.
- Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously and prioritize workload.
- Ability to work independently with mínimal supervision as well as collaboratively within a team environment.
- A proactive and customer-focused mindset with a willingness to go above and beyond to ensure customer satisfaction.
- Flexibility to adapt to changing priorities and willingness to take on new challenges as required.
- High school diploma or equivalent; post-secondary education in business administration or a related field is preferred.

**Job Types**: Full-time, Permanent

Pay: From $55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Bolton, ON L7E 4H8: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Retail sales: 1 year (preferred)
- sales: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 2024-05-31

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