Associate - Operational Risk, Controls & Governance

2 weeks ago


Toronto, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Associate - Operational Risk, Controls & Governance

**What is the opportunity?**

You will understand the material risks to the business processes in existence in order to provide value-add contribution to the Front Office-led Risk and Control Self-Assessments (RCSAs), including conducting comparative analysis across the various operational risk tools to support conclusions and a comprehensive view of the business units’ operational risk profiles.

**What is the opportunity?**
- Operational Risk Program support:

- Support Chief Operating Officer (COO) and other CM businesses in the capture, analysis and reporting of Operational Risk Events (OREs) within Archer, per Standing Order requirements;
- Conduct trigger-based business risk and control assessments to analyze end-to-end root cause and control/process gaps, and working with stakeholders (Front Office, Operations, CM IT and Functional units) to identify appropriate action plans to address control/process gaps;
- Provide supporting analysis of the design of CM-wide tools that assist the 1st line of Defence in managing and mitigating operational risk; and ensure alignment and consistency in the regional execution of operational risk tools, processes and practices with the global ORC&G approach;
- Keep abreast of other programs in CM and across the enterprise which can be leveraged to minimize duplication and the impact to the assessed units;
- Provide support for training and awareness programs to ensure there is clear understanding of the importance of internal control management across the business and functions including clear communication of expected conduct, behaviours and roles and responsibilities;
- Support the Vice President, Director and Managing Director ORC&G in establishing CM specific procedures to support effective program execution, conclusion and usage in accordance with enterprise-wide requirements.
- Reporting:

- Responsible for the development, production of monthly and quarterly Operational Risk reporting with trend analysis and commentaries with business insights to support Regional, Legal Entities, and Line of Business governance reporting requirements;
- Accountable for the Capital Markets operation governance and reporting processes (e.g., Mandatory Absences, KRIs, Third Party Risk), liaise with business stakeholders and ensure compliance with the GRM global operational risk standard and framework requirements;
- Document and communicate business/technical requirements, manage the pipeline of enhancements, and providing supporting information as required for maintenance;
- Support the design, analysis, documentation and implementation of CM report automation or process improvement, and provide a holistic, value-added operational risk profile across Capital Markets and the Lines of Business.
- Control Assessment:

- In accordance with the RBC Internal Controls Management Policy (ICMP) and Regulatory Compliance Management (RCM) Program, provide guidance to control owners on effective control assurance activities, including supervisory controls;
- Act as a conduit between Control Owners, and the RCSA Program in order to deliver appropriate communication around Control Assurance in support of the operational risk profile;
- Working closely with the RCSA Facilitation teams, ensure reporting of control monitoring is reflected appropriately in residual risk assessments aligned to business areas;
- Provide guidance to CM control owners on control documentation standards, in accordance with the ICMP and RCM Program.
- Change Management:

- Support the Vice President, Director and Managing Director ORC&G through participation in projects to review and implement new enterprise policies that impact Capital Markets in North America which may include assisting in the establishment of procedures/guidelines, liaising with internal and/or external parties to understand requirements and define parameters;
- Liaising with the appropriate Centre of Governance (CoG) groups to provide input into the development of new/changed enterprise policies, clarifying proposed requirements in order to initiate discussions with the in-scope business units to assess the impact on the CM business processes and controls.

What you need to succeed?
- Bachelor’s degree in Computer Science, Business Administration or Finance preferred
- Strong analytical skill and experience using business analysis and database querying tools
- Strong presentation, communication (verbal and writt



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