Services Supervisor

7 days ago

Hamilton, Canada Staples Canada Full time

: 1263103

**Who we are**

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day.

At **solutionshop**, we partner with customers to help them find the right solutions to be successful, such as services like Design, Print, Tech Support, Digital Marketing, as well as Shipping. We are looking for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn and grow together.

**We are building an inclusive and diverse team**

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

**Some of what you do**

As the Services Supervisor, you will lead the Services areas and** solutionshop** in the store; including cash, printing and technology services. You will partner with and support Associates working in the cash and service areas. You demonstrate a high degree of customer engagement and find ways to maximize sales while effectively assisting customers. With every day being fast-paced, challenging, rewarding and meaningful, you will be inspired to bring your ‘A-Game’ everyday

**Specifically, you will**:

- Partner with other store leaders to set sales goals and targets.
- Communicate regularly with the team to solidify their connection between store financial success and bonus programs.
- Connect, share and partner with customers to sell solutions and add-on sales.
- Partner with other store leaders to oversee coordination and execution of services, maximizing productivity.
- Execute, communicate and ensure understanding of flyer and promotional items.
- Maximize sales opportunities by nurturing the sales capabilities of associates and promoting behaviours to Connect, Share, and Partner.
- Drive a culture of referrals and ‘omni-entreprise’ mindset where associates are aware of and sell to any service path offering from Staples
- Facilitates front-office procedures; responsible for counting the safe, preparing and making daily bank deposits, completing paperwork and keypunching cashier totals on a daily basis
- Operational excellence and customer experience are important aspects of your role. You will operate cash registers, follow all loss prevention measures and ensure the cleanliness and store standards of your assigned departments.
- Ensure that a clean and safe environment is always top-of-mind, keeping the safety of yourself, fellow associates, and our customers as a key priority.

**Some of what you need**
- 3-4 Years of Retail customer service is preferred.
- 1-3 years in a supervisory role with direct accountability for achieving sales and service targets is preferred.
- Successful completion of high school is preferred.
- Ability to achieve customer service excellence and sales results
- Curious
- Approachable
- Passionate
- Solutions Finder

**Some of what you will get**
- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Learning & Development programs
- And more...

**Additional Information**
- Exposure to moderate levels of noise generated by the print equipment.
- You are required to stand in a stationary position for periods of time. This would occur while working on various orders.
- We’ll also ask you to work a variety of shifts including evenings and weekends.

**Other Job Title Suggestions**
- Retail Supervisor, Services

**Job** Retail Locations

**Location(s)** CA-ON-Hamilton

**Schedule** Full-time

**Employment Statement**

Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services.

  • Supervisor, Human Services

    2 weeks ago

    Hamilton, Canada City of Hamilton Full time

    **About the City of Hamilton** **Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of...

  • Supervisor, Human Services

    2 weeks ago

    Hamilton, Ontario, Canada City of Hamilton Full time

    About the City of HamiltonContribute to the City of Hamilton, one of Canada's largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and...

  • Customer Service Supervisor

    5 days ago

    Hamilton, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Supervisor, which we call an Operations Team Lead. As a Customer Service Supervisor, you will lead and coach a team of Specialists and work together to create an amazing customer experience. Join us and grow your career with our retail team as a...

  • Field Supervisor

    2 weeks ago

    Hamilton, Canada OE Utility Services Full time

    At OE, we work hard to provide our customers with the best value across all our services and we have a track record that shows we never compromise on safety. OE is continuing to grow, and we need to add to our team. Our Hamilton yard (450 Sherman Ave N) location requires a Field Supervisor. Reporting to the Regional Business Unit Manager, this role will...

  • Supervisor, Human Services

    2 weeks ago

    Hamilton, Ontario, Canada City of Hamilton Full time

    About the City of HamiltonContribute to the City of Hamilton, one of Canada's largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and...

  • Supervisor - Ramudden Services

    7 days ago

    Hamilton, Canada Ramudden Full time

    **SUPERVISOR, RAMUDDEN SERVICES, HAMILTON** Ramudden - the caring work zone safety company. We create complete solutions for workplace safety for road works, buildings, facilities, railways, and other infrastructure projects. But we always do it our own way. With great consideration. We are the leaders in our industry, and we have amazing people on our...

  • Production Supervisor

    5 days ago

    Hamilton, Canada Sierra Supply Chain Services Full time

    We are currently seeking to hire a **Production Supervisor** at our **Sierra Custom Foods Inc**. location in **Hamilton!** **Who We Are**: Sierra Supply Chain Services (a division of Eastern Meat Solutions) provides protein (poultry, beef, pork) solutions to the food processing and distribution sector. We simplify supply chain services and provide expanding...

  • Supervisor, Data Services

    3 weeks ago

    Hamilton, Canada City of Hamilton Full time

    **About the City of Hamilton** **Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of...

  • Customer Service Supervisor

    3 weeks ago

    Hamilton, Canada Darling International Canada Inc. Full time

    Darling International Canada Inc., is Canada's largest provider of rendering and recycling services to the food industry, operating six processing facilities across Canada. Darling Canada provides essential services for the efficient and environmentally responsible management of collecting, processing and recycling edible and inedible animal by-products....

  • Guest Services Supervisor

    4 weeks ago

    Hamilton, Canada Sun Communities Full time

    Guest Services Supervisor Sun Retreats Flamborough (GUL) Millgrove, ON, CA Seasonal Full Time $19 per hour Are you a customer service professional looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for a Guest Services...

  • Retail Supervisor

    2 weeks ago

    Hamilton, Canada B&B Pool And Spa Services Limited Full time

    Reporting to the Retail Manager and Assistant Retail Manager, the Retail Shift Supervisor is responsible for the day-to-day operations of the retail store on all shifts that they are assigned to work. The primary focus of this individual is to provide retail employees with the direction and follow up necessary to ensure the retail experience is always...

  • Junior Production Supervisor

    3 weeks ago

    Hamilton, Canada Sierra Supply Chain Services Full time

    We are currently seeking to hire a Production Supervisor at our Sierra Custom Foods Inc. location in Hamilton! Who We Are: Sierra Supply Chain Services (a division of Eastern Meat Solutions) provides protein (poultry, beef, pork) solutions to the food processing and distribution sector. We simplify supply chain services and provide expanding value to the...

  • Store Technical Service Supervisor

    1 week ago

    Hamilton, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Store Technical Service Supervisor, which we call an In Store Services Team Lead. In this role, you will lead, develop, and support the In Store Services team and work together to create an amazing customer experience. Join us and grow your career with our retail...

  • Supervisor, Housing Up

    3 weeks ago

    Hamilton, Canada Mission Services of Hamilton Full time

    **JOB POSTING** **Housing UP** **Supervisor, Housing UP** **Full-Time, Permanent** **1 Position** **Salary -$47,073 to $52,962 annually** **(Includes Benefits & RRSP) ** **Posting No. MS0320** ***: The Supervisor, Housing UP will assist the Manager, Housing UP to ensure effective, efficient daily operation of the program within the general policies and...

  • Guest Services Supervisor

    4 weeks ago

    Hamilton, Canada Sun Communities, Inc. Full time

      Are you a customer service professional looking for a dynamic and growing organization that will both challenge and reward you? Join our team at Sun RV Resorts and embark on an exciting new opportunity! We are looking for a Guest Services Supervisor to manage the front desk operations for one of our resorts. You will supervise and assist the team that...

  • Environmental Service Supervisor

    2 weeks ago

    Hamilton, Canada Indwell Full time

    Come Build Hope and Homes with Us! Environmental Service Supervisor - Full Time Cross Regional **Salary**: $62,000-$68,000 **Position Description**: Reporting to the Facilities Operations Manager, as the Cross Regional Environmental Service Supervisor, you will play a vital role in overseeing and coordinating environmental services across multiple Indwell...

  • Environmental Service Supervisor

    4 weeks ago

    Hamilton, Canada Indwell Full time

    Come Build Hope and Homes with Us! Environmental Service Supervisor - Full Time Cross Regional **Salary**: $62,000-$68,000 **Position Description**: Reporting to the Facilities Operations Manager, as the Cross Regional Environmental Service Supervisor, you will play a vital role in overseeing and coordinating environmental services across multiple Indwell...

  • Patient Food Services Supervisor, Pt

    2 weeks ago

    Hamilton, Ontario, Canada Compass Group Full time

    You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote...

  • Service Point Supervisor

    1 week ago

    Hamilton, Canada Elections Canada - Hamilton Centre Electoral District Full time

    **This job commences with the issuance of the writ.** Position description Key activities - Train service centre staff in returning officer (RO), additional assistant returning officer (AARO) and external service point (ESP) offices - Supervise the work of service agents (SAs), service centre clerks (SCCs), hospital special ballot coordinators (HSBCs) and...

  • Job Id #30067: Supervisor, Service Desk

    3 weeks ago

    Hamilton, Canada City of Hamilton Full time

    Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody...