Customer Service

1 month ago


Montréal, Canada Sanimax Full time

Votre transformation professionnelle commence ici

À la recherche d’un environnement de travail aussi sécuritaire qu’humain? D’un emploi stable dans lequel vous pourrez évoluer, tout en participant à la construction d’un avenir plus vert?

Cet emploi est fait pour vous

**Sanimax Montreal is looking for a Customer Service Student for the Quebec Procurement team.**

Reporting to the Procurement Manager, the Customer Support Student is responsible to provide administrative support to the Quebec Procurement team for the 2023 summer.

**Job duties**:

- Contact Customers to inform of modification for the scheduling.
- Contact Customers for surveys
- Validate new account tickets from Customer Service
- Provide basic training on the use of the system to new Procurement Representatives and assist Customer Service agents in the “Account Opening” process if required
- Provide additional Service Ticket support when needed
- Supporting the Procurement Team upon request
- Special projects

**Job requirements**:

- Limited travel required, around 35% (Montreal area)
- This role is located at our facility in Montreal (Rivière des Prairies)
- Develop and maintain good working relationships with other departments and our customers
- Possess working knowledge of administrative tasks.
- Comfortable to follow all company policies and procedures
- Ability to read, write, and understand the English language. Additionally, French would be an asset.
- Ability to effectively communicate both orally and in writing with Sanimax personnel, customers, vendors, suppliers, and other business-related contracts.
- Ability to work independently, set priorities, and determine work assignments and work methods.
- Ability to assist with special or ongoing projects as instructed by the Procurement Manager
- Ability to operate all necessary office equipment required to accomplish job duties, such as computers, telephones, fax machines, etc.
- Ability to perform basic mathematical calculations.
- Ability to assist in other work-related areas as requested.

**Job qualifications**:
Experience in an administrative role, ideally as a sales administrator. Must have a car and a valid driver’s license.

**Working conditions**:
40 hours per week

Monday to Friday

**Donnez un sens à votre carrière et a**idez-nous à faire une différence: devenez un virtuose de la transformation**- Chez Sanimax, la diversité des talents est une richesse. Nous adhérons au principe d’équité en matière d’emploi. Nous utilisons le générique masculin dans le seul but d’alléger le texte._



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