Front Desk

4 weeks ago

Langley, Canada The Mega Hair Group Inc. Full time

_This is not a receptionist position, it is so much more Zennkai Salon/Eccotique Salon & Spa located in Willowbrook Shopping Centre is now looking for an energetic and organized Salon/Spa Coordinator that wants to succeed in a high level service and guest care focused environment._
- If you have a passion for beauty and wellness, thrive in a customer service oriented environment and are a motivated, hard working team player we would love to meet you_

**Daily Operations & Duties**:

- _Polite recognition and greeting of all clients/guests entering & exiting the store._
- _Thorough knowledge of all products & services we offer to ensure accurate bookings & recommendations._
- _Fulfillment of all service bookings, confirmation calls and client/guest follow up._
- _Inform all clients/guests about new services & promotions._
- _Appropriately deal with _client/guest feedback both positive & negative._
- _Ensure total accuracy with all cash responsibilities, both day end and daily deposits._
- _Ability to troubleshoot & problem solve when needed._
- _Completion of inventory counts each day._
- _Ensure displays are full at all times and refreshed when selling through stock._
- _Merchandise new inventory upon arrival each week._
- _Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs._
- _Ensure an immaculate presentation of store location through cleanliness and positive atmosphere._
- _Participate in station/room checks to ensure the entire location has completed the required sterilization._
- _Attend company events, classes, seminars & team meetings._
- _Continually work towards exceeding locations sales goals. _

**Qualifications Required**:

- _Previous Salon/Spa experience preferred._
- _Consistency in maintaining a professional attitude & appearance. Proper dress code, hair & makeup completion must be adhered to daily._
- _Consistent high personal standards and confidence in your abilities._
- _Dedicated to building upon location sales success._
- _Excellent communication skills & strong interpersonal skills._
- _Ability to build positive relationships with our staff and guests._
- _Contribute to company success by providing legendary guest service._
- _Desire to keep up to date with the latest trends and ongoing industry education._
- _Involvement and passion for our social media outlets._
- _Strong organizational skills to ensure the success of front end operations._
- _Ability to fulfill retail goal expectations._
- _Anticipate location needs by constantly evaluating our environment for guest's satisfaction._

**Shift Expectations**

**Benefits & Perks**
- _2 weeks paid vacation after one year of employment._
- _Coordinators receive an employee evaluation every 6 months._
- _Open to scheduling flexibility._
- _Competitive hourly wage based on individual performance._
- _30% off of our fabulous retail products._
- _Discounted salon & spa services for you to indulge._

**Growth & Development**
- The Megahair Family believes and is passionate about growth and development. We want all staff to know that they can have a fulfilling and exciting career with us. Therefore, classes are made available to you and it is our expectation that you participate._
- $16-$18/hr depending on qualifications & experience._

**_Feeling inspired? Is working at Zennkai or Eccotique something you would love? Send us your resume_**

**_We look forward to hearing from you_**

**_For more information visit us at:_**

**Job Type**: Part-time

**Salary**: From $17.00 per hour

**Benefits**:

- On-site parking
- Paid time off
- Store discount

Day range:

- Monday to Friday
- Weekend availability

Shift:

- 8 hour shift

Application question(s):

- Please list wage expectation for this position:

- Please list days available for work for this role:
**Experience**:

- Salon/Spa: 1 year (preferred)

Work Location: One location

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