Front Desk Receptionist
1 month ago
Golds Gym Langley is hiring an early morning opener starting at 4:30am on Monday-Friday and 5:45am on Saturday and Sundays. The position is a part-time Customer Service Representative, with potential to grow Are you outgoing, enthusiastic, with a passion for fitness? We would love to hear from you
About Golds Gym
Golds Gym has been the authority on fitness since 1965. It was then that fitness legend Joe Gold took the knowledge and expertise he gained from training at the world famous Muscle Beach and opened up the first Golds Gym on Pacific Avenue in Venice, California. At Golds Gym, our goal is simple: Were here to help you Know Your Own Strength. We are committed to helping people find their inner strength and reach their goals.
Key Responsibilities
- Greet members and guest enthusiastically to encourage a positive culture at the club
- Promptly ensure that customer inquiries are resolved professionally and thoroughly via telephone, e-mail and in person encounters
- Monitor member check-ins to identity delinquent accounts
- Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner
- Promote club events, group fitness classes, and any other in-club events to members and guests
- Efficiently and effective input and update daily cash reconciliation documents
- Process point of sale items, such as retail and concession sales
- Check in all members and guests using the proper registration procedures
- Distribute membership cards, parking decals, towels, child-minding tickets, and other materials as needed
- Customer service driven with an enthusiastic attitude
- Committed to delivering exceptional customer service and promoting client loyalty
- Have a positive attitude and outstanding, adaptive communication skills
- High school diploma required
- Excellent written and verbal communication skills
- Proficient in Microsoft Office (Word, Outlook, Excel, etc.)
- Knowledge of cash transaction processing procedures
- Available to work evenings and weekends
- Positive, rewarding, and collaborative team environment
- Competitive compensation
- Complimentary club membership
- Discount on Golds Gym products and services
Golds Gym British Columbia is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.
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