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Network Support Advisor
4 months ago
**Primary Locations**:Montreal, Quebec**:
**Attendance**:Hybrid**:
**Employee Status**:Regular**:
**Schedule**:Full-time**:
NBFWM is currently undergoing the most significant technological transformation in its history and has many career opportunities to offer. As an Advisor, you will be able to leverage your knowledge by providing support to different NBFWM sectors in their client service offer.
**Your role**
- Act as a documentation expert for teams new to NBFWM.
- Participate in the organization of the account opening process during an onboarding.
- Participate in recurring onboardings calls while offering your expertise in documentation.
- Organize various training calls for teams new to NBFWM.
- Guide network stakeholders by assessing and identifying their needs and proposing adapted solutions to support the transition while taking into account the diversity of files/cases.
- Establish and maintain effective communications with the various stakeholders involved in the service's activities as well as ensure interaction between these stakeholders
By joining the National Bank Financial Wealth Management Network Support team, you will work surrounded by experts to best serve the needs of new and current clients. Being an Advisor in the National Bank Financial Wealth Management Network Support team means using your knowledge by supporting various network players in their customer service offer ans you will have the chance to work with various business partners across Canada.
We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer hybrid work (remote and in the office), work schedule arrangements to help you achieve work/life balance and flexible leave that you can take when it’s important to you.
Competencies required
- Bachelor's degree in a related field and 4 years of relevant experience OR master's degree in a related field and 2 years of relevant experience OR university certificate and 6 years of relevant experience
- Experience in implementing and drafting procedures
- Experience in project management
- Knowledge of different types of account and financial products
- Expertise in data management
- Bilingual (written and spoken) French and English is required as you will need to interact regularly with various business partners who speak other language than French
- Be able to travel across Canada
**Preferred competencies**
- Knowledge of the financial and operational industries
- Expertise in communication
- Excellent organizational skills
**Your benefits**
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Initiatives promoting community involvement
- Telemedicine service
- Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
**We're putting people first**
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.
Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.
**Ready to live your ambitions?
