Total Rewards Analyst

3 months ago

Mississauga, Canada Atlas Copco Canada Inc. Full time

**Total Rewards Analyst**:

- Functional area: Human Resources- Country: Canada- City: Mississauga/Ontario- Company name: Atlas Copco Canada Inc.- Date of posting: Oct 16, 2024

**_Allow us to introduce ourselves..._**
You may think you don't already know us, but our paths have definitely crossed before From the water bottle in your hand, to the lamp lighting up your room, and even the t-shirt on your back, chances are each of these items were created using one of Atlas Copco's industry leading air compressors. That's right, compressed air is EVERYWHERE, and we are thrilled to have customers across all industries; medical, têxtiles, pharmaceutical, food manufacturing and many more... in over 180 countries across the globe We like to think of ourselves as a Leader in the industry and encourage our employees to think the same

We don't just promote diversity and inclusion because it's the right thing to do, we do it because it's what drives best results. We welcome applicants of all race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, marital status, age, and all other legally protected status

**Join us on our journey for a better tomorrow.**

**_Your new role will be_**

We are seeking a detail-oriented **Total Rewards Analyst** to join our dynamic HR Services team. In this role, you will be responsible for executing critical payroll, benefits, and compensation functions for employees across the United States and Canada. As a key member of the Holding company, you will ensure seamless service delivery across multiple HR functions. We are looking for a self-starter who thrives in a collaborative environment, learns quickly, and approaches challenges with enthusiasm and a solutions-driven mindset.

**_Your main activities (but are not limited to):_**
- **Payroll Processing & Compliance**: Accurately process payroll for employees across the U.S. and Canada, including wage garnishments, employment verifications, expatriate payroll, and handling leaves of absence. Ensure compliance with tax laws at federal, state, provincial, and local levels, and resolve payroll discrepancies in a timely manner.
- ** Benefits Administration**: Administer employee benefits programs, including health insurance, retirement plans, and leave policies. Act as a point of contact for escalated benefits inquiries, resolving issues with carriers efficiently.
- **Compensation & Tax Management**: Support compensation processes, ensuring adherence to pay structures and conducting year-end adjustments. Manage tax filings and ensure compliance with reporting requirements such as W-2s, T-4s, Releve 1s, pension adjustments, and tax gross-ups. Set up and maintain tax accounts with federal, state, provincial, and local agencies, ensuring timely submissions and compliance with regulations.
- **Customer Service Excellence**: Respond to tickets from North American entities through the payroll ticketing system. Provide clear, timely, and courteous responses to payroll, benefits, and compensation inquiries, maintaining an elevated level of customer service.
- **Issue Resolution & Escalation**: Investigate and resolve payroll, tax, and benefits issues escalated via the ticketing system. Coordinate with internal teams, third-party vendors, and external carriers to resolve issues effectively.
- **Service Level Management**: Adhere to service level agreements (SLAs) by triaging tickets within 24 hours, keeping customers informed on resolution timelines. Provide regular updates if delays occur, ensuring a positive customer experience.
- **Union Payments**: Process payments to unions for membership dues and other union-related payroll withholdings, ensuring compliance with agreements.
- **Audit & Compliance Support**:Prepare reports for annual payroll audits and ensure compliance with internal controls. Respond to inquiries from external auditors and provide supporting documentation for payroll, benefits, and compensation matters.
- **Reporting & Analytics**: Prepare and distribute standard and ad hoc reports on payroll, compensation, and benefits metrics. Assist subsidiaries with report configuration and provide data to support their decision-making.
- **Worker’s Compensation & Health Taxes**: Manage reporting and remittances for Worker’s Compensation boards, health taxes, and RQ across applicable regions. Submit annual reports and respond to inquiries from government agencies.
- **Process Improvement**: Participate in process improvement projects to streamline workflows related to payroll, benefits, and compensation. Use insights from ticketing data to recommend enhancements to service delivery.
- **General Ledger & Reconciliation**: Address and resolve General Ledger exceptions related to payroll transactions and ensure accurate reconciliation of payroll accounts.
- ** Project Managemen**t: Lead and support various HR projects related to HR Services, ensuring timely delivery and al

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