Store Manager

2 weeks ago

Halifax, Canada HighMart Store Full time

**Join Our Team as the Manager of HighMart - Your Gateway to Global Food Delights**

Are you a passionate and dynamic individual with a knack for retail management? Do you have an appetite for leading a team that provides exceptional customer service and offers an array of global food and convenience items? Look no further HighMart, your premier destination for an international grocery and convenience experience, is seeking an enthusiastic Manager to lead our specialty retail store to new heights.

**Key Responsibilities**:
**1. Scheduling**: Develop and manage employee schedules to ensure optimal coverage and excellent customer service, while efficiently utilizing staffing resources.

**2. Payroll**: Oversee payroll processes, ensuring accurate and timely compensation for employees in alignment with company policies.

**3. Stock Receiving**: Supervise stock receiving operations, ensuring inventory accuracy and efficient storage of global food and convenience products.

**4. Customer Service**: Uphold a customer-centric culture by providing exemplary service and fostering a welcoming environment for all shoppers.

**5. Customer Complaints (Resolving)**: Skillfully address customer complaints, working to resolve issues promptly and amicably, maintaining a positive shopping experience.

**6. Merchandising**: Collaborate with the merchandising team to create visually appealing displays that showcase our diverse product range, enticing customers to explore and purchase.

**7. Delegating Employees**: Assign tasks and responsibilities to team members, capitalizing on their strengths and fostering professional growth.

**8. Assuring Store Runs Smoothly**: Maintain operational excellence by overseeing day-to-day activities, troubleshooting challenges, and implementing solutions to ensure smooth store operations.

**9. Assuring Store is Kept Clean**: Ensure the store's cleanliness and organization are upheld at all times, creating an inviting and hygienic shopping environment.

**10. Security Monitoring**: Implement security protocols to safeguard the store, its assets, and the well-being of customers and employees.

**11. Opening and/or Closing of Store**: Responsible for the efficient opening and/or closing procedures, ensuring a seamless transition for staff and customers.

**12. Key Holding**: Safeguard store keys and maintain responsible access control.

**13. Deposits and/or Other Bank Transactions**: Handle financial transactions, including deposits and other banking tasks as needed, following established procedures.

**14. Hiring/Firing**: Participate in the recruitment, selection, and onboarding of new team members, as well as making difficult decisions regarding employment terminations when necessary.

**Qualifications**:

- Proven retail management experience, preferably in a specialty retail environment.
- Exceptional leadership skills, with the ability to inspire and guide a diverse team.
- Strong organizational and multitasking abilities to oversee various aspects of store operations.
- Excellent communication skills to interact with customers, employees, and corporate stakeholders.
- Problem-solving acumen to address challenges swiftly and effectively.
- Knowledge of merchandising principles to create enticing product displays.
- Proficiency in using technology for scheduling, payroll, and inventory management.
- Understanding of security measures to ensure store safety.
- Familiarity with banking processes for financial transactions.

**Job Types**: Full-time, Permanent

**Salary**: From $15.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Halifax, NS: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Work Location: In person

Application deadline: 2023-08-21
Expected start date: 2023-08-18

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