Call Centre Manager

2 weeks ago


SaintHyacinthe, Canada Recrute Action Inc. Full time

Education: College/CEGEP
- Experience: 3 years to less than 5 years
- or equivalent experience
**Tasks**:

- Hire, train, direct and motivate staff
- Answer telephone and relay telephone calls and messages
**Supervision**:

- Customer service clerk
**Sales experience**:

- Call centre
**Security and safety**:

- Criminal record check
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Large caseload
- Large workload
- Tight deadlines
- Work under pressure
**Personal suitability**:

- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
**Health benefits**:

- Dental plan
- Health care plan
**Long term benefits**:

- Group insurance benefits
- Registered Retirement Savings Plan (RRSP)
**Other benefits**:

- Wellness program
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 40 hours per week



  • Saint-Hyacinthe, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Saint-Laurent, Canada Imperial Dade Full time

    Imperial Dade Canada, leading national distributor, has a job open in Mississauga or Montreal. The role of the Customer Experience Centre Manager (CXCM) is to provide leadership to the company’s Customer Experience Centre and its teams. The CXCM is responsible for the operation and performance of a centre that is focused on providing an exceptional...

  • Branch Manager

    7 months ago


    Saint-Hyacinthe, Canada National Cable Specialists Full time

    Status: Regular, Full time **Location**: St-Hyacinthe, Quebec **Job Description**: Branch Manager - Trans-Electro Canada This position reports to the Business Center Manager. KEY ACCOUNTABILITIES: - Closely monitor all management reports and analyze the health of the business on a daily basis. Ensure identified performance indicators are evaluated and...


  • Saint-Hyacinthe, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Chef Manager

    7 months ago


    Saint-Hyacinthe, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • Food Service Manager

    4 weeks ago


    Saint-Hyacinthe, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • Branch Manager

    1 week ago


    Saint-Hyacinthe, Canada Noramco Full time

    Branch Manager - Trans Canada Electro Status: Regular, Full time **Location**: St-Hyacinthe, Quebec Job Description This position reports to the Business Center Manager. KEY ACCOUNTABILITIES: - Closely monitor all management reports and analyze business health on a daily basis. Ensure identified performance indicators are evaluated and adjust activities...


  • Saint-Hyacinthe, Canada Royal Bank of Canada Full time

    **Job Summary** **Help serve millions of Canadians in a meaningful role that also helps you balance work and life.** A hybrid role at RBC Insurance Advice Centre gives you the best of both worlds—the flexibility you need for your life and the fulfillment you seek in your work. **What is the opportunity?** **RBC Insurance is offering a Sponsorship...


  • Saint John, Canada Dale Black Ministries Full time

    *Responsibilities for Call Center Representative: - * Report to SOS (start of shift) meeting for performance recaps - Utilize company equipment to facilitate calls - Interact with all customers in a friendly and courteous manner - Follow all prompts from call management system to provide the appropriate customer service - Handle all issues in accordance...


  • Saint-Hyacinthe, Canada Lowe's Canada Full time

    At Lowe’s Canada, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service some 450 corporate and affiliated dealer stores. With a distinctive product and service offering and...


  • Saint-Laurent, Canada Clinique dentaire Doctor Wisdom - VSL Full time

    We are excited to annouce an opportunity to join our team at Dr Wisdom Dental Clinic - VSL as a calling center agent: you will play a vital role in our clinic's success by reaching out **to potential patients and booking appointments.** **Tasks**: - Answer incoming calls promptly and professionally - Make outbound calls to prospective customers - Provide...


  • Saint John, Canada TD Full time

    b> Services bancaires personnels et commerciauxDétails de la rémunération : 46200 - 69400 CADLa TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Nos politiques et pratiques en matière de rémunération ont été conçues pour permettre aux collègues de progresser dans l’échelle salariale au fil du temps, à...


  • Saint-Hyacinthe, Canada Compass Group Full time

    **Morrison Healthcare** is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices® wellness and...


  • Saint-Hyacinthe, Quebec, Canada COMPASS GROUP CANADA Full time

    About Compass Group Canada">We are part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. Our presence can be found in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps, and military installations across Canada...

  • Troisième Clé

    7 months ago


    Saint-Bruno-de-Montarville, Canada Call It Spring Full time

    JOB SUMMARY At Call It Spring we’re all about inclusion, love, encouraging a sustainable lifestyle through footwear, and having a good time doing it. Sound like you? We’re looking for a new Keyholder at our Call It Spring stores! As Keyholder you report to the Store Manager and District Manager. The Keyholder contributes to the profitable operation of...

  • Troisième Clé

    7 months ago


    Saint-Bruno-de-Montarville, Canada Call It Spring Full time

    JOB SUMMARY At Call It Spring we’re all about inclusion, love, encouraging a sustainable lifestyle through footwear, and having a good time doing it. Sound like you? We’re looking for a new Keyholder at our Call It Spring stores! As Keyholder you report to the Store Manager and District Manager. The Keyholder contributes to the profitable operation of...

  • Service Manager

    3 months ago


    Saint-Hyacinthe, Canada JLD-Laguë - John Deere Dealership Full time

    **Job title**: Service manager **Workplace**: Groupe JLD-Laguë - Saint-Hyacinthe 6620 Rue Des Seigneurs Est, Saint-Hyacinthe, Quebec, Canada, J2R2A1 **Job status**: Full time Day, Week Base salary + Monthly and annual bonus plan based on departmental results JLD-Laguë Group, authorized John Deere dealerships, is recognized as a leader in sales and service...

  • Administrative Clerk

    2 weeks ago


    Saint-Hyacinthe, Canada Guillevin International Full time

    Administrative Clerk - Status: Regular, Full time - Location: St-Hyacinthe, Quebec Job Description - This is an important multi-function role in a Business Centre. Reporting to the Business Centre Manager, the Administrative Clerk is responsible for certain administrative tasks. The incumbent should be highly flexible and adaptable with strong organization...

  • Inside Salesperson

    2 weeks ago


    Saint-Hyacinthe, Canada Guillevin International Full time

    Inside Salesperson Status: Regular, Full time **Location**: St-Hyacinthe, Quebec Job Description Reporting to the Business Centre Manager, the Inside Salesperson sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner. **MAIN RESPONSIBILITIES**: - Answers calls...


  • Saint-Hyacinthe, Canada Guillevin International Full time

    Inside Sales Representative Status: Regular, Full time **Location**: St-Hyacinthe, Quebec Job Description Reporting to the Business Centre Manager, the Inside Sales Representative sells products, processes customer orders, provides pricing and/or technical information, and finds solutions to customer problems in a timely manner. **MAIN...