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Team Lead, Employee Benefits

5 months ago

Vancouver, Canada HUB International Full time

Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

What We’re Looking For

We are looking for a self-motivated, team-oriented Team Lead to join our Employee Benefits Division in our Downtown Vancouver Office. This position will work closely with our Client Service Team to ensure accuracy and help with day to day questions and support.

**Requirements**:
Coaching/training experience

Intermediate level of CRM/EPIC knowledge

Experience in the Employee Benefits & Retirement Industry as asset

Strong attention to detail and high level of accuracy

Excellent communication and client service skills

A Day in the Life

Provide onboarding, support, and training for the Client Service Team

Deliver ongoing training for existing employees

Provide Coaching and mentorship for new and experienced colleagues

Act as the day-to-day “go-to” person for inquiries on technical and/or training issues

Assist in department problem solving in the absence of a manager

Maintain a good technical understanding of coverages and products

Work with employees to improve performance or work through performance issues relating to EPIC & HUB systems

Where This Can Take You

We invest in our employees We offer hands-on coaching and mentorship, alongside extensive sales training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond

What We Offer

Competitive compensation

Company matching RRSP contributions

Tuition financing and career-related training and development

Customizable flexible benefits options for you and your family

Mental and physical wellness initiatives

A positive, collaborative and team-oriented environment

Ongoing personal and career development

Our Culture Starts with You

We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business

We want you to be INNOVATIVE and open to sharing your ideas

You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.

You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER

You work with a high degree of INTEGRITY and ACCOUNTABILITY

Department Account Management & Service

**Required Experience**: 2-5 years of relevant experience

**Required Travel**: No Travel Required

**Required Education**: Some college (no degree)

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International