Education Coordinator

4 days ago

Toronto, Canada St. Michael's Hospital Full time

St. Michael’s Hospital Department of Medicine provides clinical, educational, research and other scholarly activities through its 155 full time and 145 part time physician specialists. Physicians are faculty at the University Of Toronto Faculty Of Medicine and as such are expected to provide educational activities to support the Faculty of Medicine’s MD training programs for both undergraduate and postgraduate learners.

The main responsibility of this role is to organize, administer and coordinate activities and programs for core internal medicine residents at St. Michael’s Hospital. This individual will also be responsible for overseeing the organization of education activities for undergraduate medical students and elective trainees for the Department of Medicine, St. Michael’s Hospital.

The individual must be a highly organized, detail and results-oriented individual to help support an excellent learner experience by ensuring effective and efficient onboarding, orientation, scheduling and tracking of residents and medical students.

**DUTIES & RESPONSIBILITIES**:

- Ensure all PARO guidelines for on-call scheduling and vacation requests are adhered to for the residents
- Prepare and disseminate on-call schedules for the residents and clinical clerks
- Ensure the smooth running of curricular delivery across all learner types
- Prepare and distribute orientation packages for clerks and residents
- Work with the Site Program Director and the Clerkship Coordinators to organize and implement orientation for residents and medical students respectively
- Coordinate clerkship and resident rotations
- Collaboratively liaise with internal and external stakeholders (such as the University Department of Medicine) to support the programming, resident curricular events and resident management coordination
- Ensure all curricular guidelines provided by the university are followed as appropriate
- Develop and evaluate quality improvement projects as it relates to student experience including but not limited to compiling student related data and feedback
- Conceive of, plan, manage and coordinate orientations, curriculum implementation and education events
- Confirm room bookings, catering, AV equipment, etc.
- Coordinate all aspects of all learner evaluations and examinations
- Collate and facilitate distribution of learner materials
- Proactive and continuous improvement of the education activities including revamping and assisting in implementation of programs
- Provide assistance and leadership to the DOM team as assigned and required
- Support other tasks and projects as needed within the education portfolio
- Coordinate education committee meetings and participate and/or lead as required
- Approve electives for clerks; this includes consideration of clinical opportunities and other learners
- Identify, contact and schedule preceptors who will supervise the clerks on their electives and who will complete the clerk’s evaluation
- Prepare and distribute DOM orientation package (described above) to elective clerks and observers
- Organise SMH registration, computer log in access and Soarian training for elective clerks
- Track and report elective learners and preceptor assignments to the Fitzgerald Academy
- Enter the names into MedSIS/POWER platforms of the supervisors/preceptors for each student/resident, to allow evaluation completion
- Collate the MedSIS/POWER evaluations in conjunction with Site Education Program Director and Clerkship Coordinators
- Incorporate University of Toronto, Faculty of Medicine curriculum and evaluation changes into SMH Department of Medicine Program
- Liaise with University of Toronto Department of Medicine undergraduate and postgraduate medical education offices
- Provide any additional learner services for postgraduate trainees, which may include assistance with preparing call schedules
- Support other tasks and projects as needed within the Department of Medicine
- Support the collection, analysis and distribution of student/resident & education data/metrics and participates in scholarly activity as required
- Create committee information packages and reports as needed
- Prepare and disseminate meeting minutes

**QUALIFICATIONS**:

- Undergraduate degree and 2-3 years of related experience required
- Excellent computer skills including proficiency with Microsoft Office, particularly Excel, and aptitude for adapting to new software and IT systems / networks
- Strong customer service orientation with proven ability to interact with all levels of staff, physicians, and learners
- Strong organizational skills with demonstrated attention to detail and the ability to produce accurate work with efficient turn-around time
- Excellent communication skills, verbal and written
- Excellent initiative, decision making/problem solving skills and interpersonal competence
- Demonstrated ability to work both independently and as a part of a team in a demanding and fast paced environment
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