Sales Coordinator

4 weeks ago

Delta, Canada Century Group Full time

A 2023 BC Top 100 Employer, Century Group is a family-owned, real estate development and property management company with a mission to curate places people love. Century Group's people are committed to building sustainable, thriving communities with diverse neighbourhoods. For 65 years, Century Group has built a portfolio of operating real estate assets and land, residential rental properties, seniors residences, hotels and restaurants, as well as commercial retail spaces with an emphasis on a mixed-use approach.
What can we offer you?

Role Summary
Reporting to the Sales Manager, the Sales Coordinator is a crucial position within the sales team. Providing multi-faceted support to the Sales and Marketing team, the Sales Coordinator will assist with administrative responsibilities for all day to day activities. This role is responsible for providing a welcoming atmosphere with the objective of creating a positive experience for every client. The Sales Coordinator will ensure that the Sales Centre and Show Homes are kept in pristine condition and that the highest standards of cleanliness, organization and readiness are maintained at all times
Key Accountabilities
- Responsible for meeting, greeting and registering prospects; welcoming them to the community and creating positive client and homeowner experiences
- Maintains a complete understanding of the project, unit types and neighborhood with ability to provide overviews to prospects when required
- Responsible for managing contract administration, possessing good understanding of general sales processes
- Ability to demonstrate the benefits, features and available options of the show home
- Ensures the set-up of the Sales Centre, Show Home and A-board signage; maintains that they are in immaculate condition
- Provide support to Sales Manager as needed
- Ability to plan and coordinate sales events
- Ability to manage and maintain CRM systems, MLS listings and reports
- Responsible for checking on videos, music and lights in Show Homes; ensuring the cleanliness of the display suites in addition to conducting weekly inspections to note and report deficiencies for repairs as required
- To be present at the sales centre during the established business hours and to represent Century Group to the public through professional appearance and conduct to the public at all times

Education & Experience
- Previous development or real estate experience
- General sales or retail experience
- Related experience in a customer service environment, ideally in presentation centres

Required Knowledge, Skills, & Abilities
- Exceptional work ethic and willingness to occasionally work outside of regular work hours
- Strong time management and organizational skills
- Team player attitude
- Excellent written and verbal communication
- Ability to explain and communicate processes and procedures
- Exceptional customer service and problem-solving skills
- Weekend work is required
- A valid driver’s license and access to a reliable vehicle

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