Storage Coordinator

2 months ago

Delta, Canada Century Group Full time

Barbican Property Management, a division of Century Group is a trusted and professional, people-centred Property Management Company. As part of Century Group, a BC-owned real estate development company, Barbican has over 65 years of experience in managing a mixed portfolio of commercial, residential and retail properties in the Metro Vancouver region located in desirable neighbourhoods, close to amenities, and many in vibrant mixed-use communities.
What can we offer you?

Role Summary
As a Storage Coordinator, you will be responsible for overseeing the day-to-day operations of a storage facility, ensuring a clean, safe, and well-maintained environment for customers. Your primary focus will be on customer service, facility security, leasing, and overall facility management. Typical work week is Tuesday - Saturday 8:00 am - 4:00 pm (other hours may be required in order to show available units)

Key Accountabilities

**Customer Service**:

- Greet and assist customers in a friendly and professional manner
- Address customer inquiries, concerns, and provide information about available storage units
- Facilitate the rental process, including completing paperwork and explaining terms and conditions

**Facility Management**:

- Conduct regular inspections of the facility to ensure cleanliness and maintenance standards are met
- Coordinate maintenance and repairs as needed, including security systems, lighting, and other facility infrastructure
- Manage inventory of available storage units, ensuring accurate record-keeping
- Coordinate disposal of abandoned units

**Leasing and Sales**:

- Update the website to reflect all available units at any given time
- Conduct property tours for potential tenants, showcasing available units
- Negotiate and execute lease agreements, ensuring compliance with company policies

**Security and Safety**:

- Monitor surveillance systems and alarm systems
- Conduct regular security checks of the premises
- Program FOBS and properly record on tenants profile

**Financial Management**:

- Process rental payments and maintain accurate financial records
- Follow up with collections for missed payments
- Follow company guidelines for Collections timing and process

Education & Experience
- Requires Grade 12 education.
- Minimum 2 years experience in a similar role preferred
- Living in Tsawwassen or Ladner areas would be an asset
- Experience with Yardi Voyager, Commercial Cafe would be an asset

Required Knowledge, Skills, & Abilities
- Strong computer skills, including intermediate knowledge of Google Workspace; Google Docs, Google Sheets, Gmail etc.
- Customer-focused with strong interpersonal skills
- Problem-solving and decision-making capabilities
- Attention to detail and ability to maintain accurate records
- Ability to work independently and as part of a team

CG1

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