Service Administrator

2 weeks ago


Mississauga, Canada Rush Truck Centres of Canada Full time

We are looking for a Service Administrator for our Service Department at our Head Office location at 7450 Torbram Rd, Mississauga, ON.Rush Truck Centres of Canada is a premier provider of quality products and services to commercial equipment users. We are customer-focused, people-oriented, and financially motivated to deliver excellent outcomes for customers, vendors and our people.We offer a rewarding career with a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services. Rush Truck Centres of Canada is always looking for good people to join our team.

The Service Administrator is an integral and vital part of the Service Department by facilitating the review, closing and booking of the customer repair orders and recording and posting of technician’s time each day. This position is crucial to achieve the highest customer satisfaction and dealer profitability by performing his/her duties in accordance with current vendor and our company’s policies and procedures.

**Duties and Responsibilities**:

- Performing CTH (ADP function) daily for technician times.
- Issuing vendor sublet purchase orders.
- Posting all sublet charges to applicable repair orders.
- Reviewing completed repair orders for items charged out (such as parts, outside purchases, lube, oil and machine earning charges) prior to closing and billing.
- Ensuring that machine earnings are collected at the correct percentage rate or flat charge.
- Assisting with the answering of phone calls as necessary.
- Assisting at the service counter as required.
- Working closely with accounting office personnel regarding customer account changes, customer credits, rebilling issues and clearing the sublet accounts when necessary.
- Issue credits to customers as necessary.
- Processing vendor invoices and closing related purchase orders (including P.O. ‘I’ function).
- Obtaining purchase orders from customers in order to close work orders.
- Preparing and closing of service work orders when required.
- Reconciling excessive time if noted prior to closing of work order.
- Keeping abreast of all internal policy changes to maintain effectiveness in this role.
- Handling customer complaints with integrity and poise, and when necessary, referring dissatisfied customers to the appropriate individuals for resolution.
- Maintaining a professional appearance and a safe, clean work environment.
- Attending all Service Department staff meetings as required.
- Cross-trained to assist in closing, coding and electronically filing warranty claims when required.
- Other duties as assigned.

**Requirements**:

- High School Diploma or equivalent. College or post-secondary education is preferred.
- Previous experience in Heavy Truck, Automotive or related industry experience preferred.
- Competency in the following areas required; customer service, administrative skills, team building, proficiency with software and computers.
- Strong interpersonal skills and customer focus.
- Excellent written and verbal communication skills.
- Criminal Record Check.
- Valid driver’s license and Drivers Abstract.

**Benefits**:

- We offer exceptional compensation and benefits, RRSP, boot allowance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

Hourly Wage Rate: $20.00 - $24.00 / hour



  • Mississauga, Canada Service Door Industries Full time

    SDI is a progressive industrial overhead door manufacturer looking for an Office Administrator/Accounts Receivable Clerk. In this role, you will be responsible for a variety of tasks including answering phone calls, assisting in administrative duties, and accounting. This position reports directly to the Accounting Manager. The following is a brief overview...


  • Mississauga, Canada RPH FOOD SERVICE LTD. Full time

    Education: Secondary (high) school graduation certificateExperience: 1 to less than 7 monthsTasksReview and evaluate new administrative procedures Delegate work to office support staffCarry out administrative activities of establishmentAdminister policies and procedures related to the release of records in processing requests under government access to...

  • office administrator

    2 weeks ago


    Mississauga, Canada RPH FOOD SERVICE LTD. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksReview and evaluate new administrative procedures Delegate work to office support staffCarry out administrative activities of establishmentAdminister policies and procedures related to the release of records in processing requests under government access to information and...


  • Mississauga, Canada Service Door Industries Full time

    SDI is a progressive industrial overhead door manufacturer looking for an Office Administrator/Accounts Receivable Clerk. In this role, you will be responsible for a variety of tasks including answering phone calls, assisting in administrative duties, and accounting. This position reports directly to the Accounting Manager. The following is a brief overview...


  • Mississauga, Canada POPULAR TIRES SALES & SERVICE INC. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services - Direct and control corporate governance and...


  • Mississauga, Canada MBMR AUTO SERVICE INC. Full time

    Education: Bachelor's degreeExperience: 2 years to less than 3 yearsBudgetary responsibility0 - $100,000TasksDirect and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative servicesDirect and control corporate governance and regulatory compliance procedures within establishHire and train...


  • Mississauga, Canada Wilcox Door Service Inc. Full time

    **Title** Office Administrator **Reports To** General Manager **Summary** The Office Administrator must have a strong familiarity with telephone systems, computers and software. This role will be the first line of communication between our clients and our company. The ability to offer excellent customer service while working in a fast-paced, team...


  • Mississauga, Canada MBMR AUTO SERVICE INC. Full time

    Education: Expérience: EducationBachelor's degreeBudgetary responsibility0 - $100,000TasksDirect and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative servicesDirect and control corporate governance and regulatory compliance procedures within establishHire and train or arrange for...

  • Project Administrator

    1 month ago


    Mississauga, Canada Service Plus Aquatics Inc Full time

    SERVICE PLUS AQUATICS Inc. is a rapidly-expanding, progressive corporation, devoted to providing exceptional service to the commercial recreational aquatic industry. Established in 1989, we are known for our leadership in design/build services, restoration and repair, and facility management, specializing in _ - LEED design. Dedication, on-going training and...


  • Mississauga, Canada JUST RITE TRUCK SERVICE (2000) LTD. Full time

    Education: Secondary (high) school graduation certificateExperience: 1 to less than 7 monthsTasksReview and evaluate new administrative procedures Delegate work to office support staffEstablish work priorities and ensure procedures are followed and deadlines are metCarry out administrative activities of establishmentAdminister policies and procedures related...


  • Mississauga, Canada JUST RITE TRUCK SERVICE (2000) LTD. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksReview and evaluate new administrative procedures Delegate work to office support staffEstablish work priorities and ensure procedures are followed and deadlines are metCarry out administrative activities of establishmentAdminister policies and procedures related to the...


  • Mississauga, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Mississauga, Ontario Canada **Avant de postuler pour un emploi, sélectionnez votre préférence linguistique parmi les options** **disponibles en haut à droite de cette page.** **Description du poste** **Résumé des fonctions** Assiste les tarificateurs et les chefs d’équipe dans les tâches de routine. Saisit des...


  • Mississauga, Canada Meadowvale Honda Full time

    **WANT TO WORK for one of Canada’s Best Managed Companies?** Dilawri Group is now actively searching for a **Service Administrator **to join the team at **Meadowvale Honda**. **ABOUT US** Dilawri Group of Companies represents 80 dealerships nationwide with 21 dealerships in Ontario! Dilawri Group offers a performance-driven culture that focuses on...


  • Mississauga, Canada Gitano Holding Inc Full time

    Education: Bachelor's degree - Experience: 3 years to less than 5 years - or equivalent experience **Tasks**: - Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services - Direct and control corporate governance and regulatory compliance procedures within establish - Hire...


  • Mississauga, Canada PRESTIGE WORLD Full time

    Education: College/CEGEP - Experience: 3 years to less than 5 years **Tasks**: - Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services - Direct and control corporate governance and regulatory compliance procedures within establish - Hire and train or arrange for...

  • Operations Manager

    3 days ago


    Mississauga, Canada D4 Logistics Inc. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Co-ordinate administrative services - Evaluate the operations of a department providing administrative services - Manage the operations of a department providing several administrative services - Collect and record administrative and service...

  • operations manager

    3 days ago


    Mississauga, Canada D4 Logistics Inc. Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksCo-ordinate administrative servicesEvaluate the operations of a department providing administrative servicesManage the operations of a department providing several administrative servicesCollect and record administrative and service feesPlan, organize,...

  • operations manager

    4 days ago


    Mississauga, Canada D4 Logistics Inc. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksCo-ordinate administrative servicesEvaluate the operations of a department providing administrative servicesManage the operations of a department providing several administrative servicesCollect and record administrative and service feesPlan, organize, direct, control and...


  • Mississauga, Canada Equitask Mississauga Full time

    Education: Expérience: EducationBachelor's degreeTasksDirect and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative servicesDirect and control corporate governance and regulatory compliance procedures within establishPlan, administer and control budgets for client projects, contracts,...


  • Mississauga, Canada CGC Group - Bulldog Heat Pump Full time

    Here we grow again!! Continuing on our success and further growth plans, CGC Group of Companies is looking for a Customer Service Administrator to join our team. CGC Group of Companies designed and manufactured the first ever Hybrid Heat Pump System in the mid 1990's and now distributes this Canadia