Online Learning Consultant

2 weeks ago

Waterloo, Canada University of Waterloo Full time

Overview:
The Online Learning Consultant (OLC) project manages course and program development, Extended

Learning projects, and in certain cases University or external projects. In the case of course or program

development, the OLC is the project lead and is responsible for the timely completion of projects. They

work with course author (typically a faculty member) to establish project milestones based on the

expected delivery date of the course, and then ensure that faculty provide the requisite raw course

materials on time and that Centre for Extended Learning (CEL) staff are completing production work.

While the OLC has authority internally, they work in partnership with the author, and exercise no

management authority in that relationship.

**This role is contingent upon funding.**

**Responsibilities**:
Instructional Design and Development
- Works with faculty to help design and develop online courses; either helping design new courses

or translating existing courses to an online environment
- Applies expertise in pedagogy and e-learning to advise faculty on the creation of effective

learning outcomes, online teaching strategies, learning activities and tasks, and assessment

strategies
- Determines instructor, student and program needs; design constraints; resources limitations,

etc., and factor these into the course design
- Determines the development model that corresponds best to varying degrees of author

involvement in the course development and instructor involvement in course offer
- Assists curriculum committees in the case of online programs (e.g., Online Master’s) to help

guide program development
- Assesses course design against the Online Learning Quality Guidelines
- Consults on modifications required in subsequent offers of the course

Project Management
- Responsible for the effective functioning of the project team (faculty, OLC, developer, and

LMS/QA specialist) during development
- Primary liaison between the team and CEL, and the faculty member and other stakeholders

during development
- Coordinates all necessary project team meetings
- Develops a project timeline with specific milestones for the completion of the online course that

includes deliverables for faculty, developer, and other team members
- Coaches the Digital Instructional Media Developers as they interpret and produce the online

course content
- Updates the Senior Learning Design Manager (and other internal and external stakeholders) on

project progress, and proactively informs them of issues or potential delays

Research and Evaluation
- Continually monitors research in teaching and learning, and online learning in particular, to

inform/refine evidence-based practices related to course design and delivery
- Conducts research on course effectiveness; helps design instruments to evaluate course and

course elements; reviews results with faculty
- Partners with faculty on research projects when appropriate and helps design studies
- Acts as the principle investigator (PI) in research projects sanctioned by Office of Research

Ethics (designs study, applies for ethics approval, etc.)
- Analyzes data received from all evaluations and make recommendations to the Associate

Director and/or instructor, as appropriate, about possible improvements
- Supervises research assistants when applicable
- Conducts accessibility and usability testing of courses

Consulting and Faculty Development
- Develops learning opportunities for faculty, sessionals, TAs and staff related to online learning;
independently or in conjunction with internal or external partners
- Consults with other departments on campus on issues that directly or indirectly relate to online

learning (e.g., Centre for Teaching Excellence, Office of Academic Integrity, etc.)
- Advises faculty and instructors on effective practices in online teaching and learning
- Contribution to University of Waterloo and Higher Education Communities
- Creates and helps maintain online instructor resources on designing and developing online

courses
- Participate in discussions with peers within the university to share knowledge and gain further

understanding of the university learning culture and issues
- Contributes to local and international conferences on teaching and learning
- Designs and conducts webinars for various external associations

Qualifications:

- Master’s degree in instructional design, instructional technology, adult education or a related

field with 1-2 years’ experience in a related role; or equivalent combination of education and

experience

STEM specialist would have both experience in online learning and a degree in mathematics,

science, and/or engineering
- Experience providing instructional design guidance to a faculty in a mentoring or development

role
- Teaching and Facilitating online instruction would be an asset
- Strong project management skills and experience; able to successfully lead projects and teams

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