Host / Concierge French Restaurant
1 month ago
Job Title: Host/Concierge - French Restaurant
Job Summary:
Our upscale French restaurant is seeking a highly motivated and personable Host/Concierge to join our team. The Host/Concierge will be responsible for welcoming guests to the restaurant, managing reservations, and providing exceptional customer service to ensure a memorable dining experience.
Duties and Responsibilities:
- Greet guests in a warm and welcoming manner, and assist with coat check and seating arrangements
- Manage reservations, including confirming reservations, maintaining accurate records, and accommodating special requests
- Provide guests with information on menu offerings, wine selections, and other restaurant services
- Collaborate with the front-of-house and kitchen teams to ensure a seamless dining experience for guests
- Manage the flow of guests through the restaurant, ensuring timely seating and minimizing wait times
- Handle cash and credit card transactions accurately and efficiently
- Maintain a clean and organized host stand, ensuring compliance with health and safety regulations
- Assist with other duties as assigned by the management team
**Requirements**:
- 1+ years of experience in a host or customer service role, preferably in a fine dining or upscale restaurant environment
- Exceptional customer service and interpersonal skills, with the ability to provide a warm and welcoming experience to guests
- Excellent communication skills, with the ability to listen actively and respond effectively
- Ability to work well under pressure in a fast-paced environment
- Familiarity with POS systems and cash handling procedures
- Flexibility to work evenings, weekends, and holidays as required
- Strong organizational and time-management skills, with the ability to multitask effectively
**Salary**: $17.00-$19.00 per hour
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Work Location: In person
Application deadline: 2023-06-22
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