Weekend Host/hostess

4 weeks ago

Toronto, Canada Ricarda's Full time

**Ricarda's Toronto**:
**Weekend Host/Hostess**:

- Toronto
- $17/hour

**About Us**:
Ricarda’s is a dream team of passionate hospitality people who wake up ready to hit the ground running and make sure that every day is an excellent one

We are looking for an enthusiastic, hard-working and motivated hospitality professionals for our team We know that the energy, drive, creativity and warmth of our environment make it a place worthy of your dedication. We are truly looking for those who will live and breathe Ricarda’s as much as our current team does

Have what it takes and looking to make an impact in a hospitality environment that runs deep? We’d love to chat

**Host/Hostess**

**_ Part time - Saturday & Sunday approx. 9am-5pm | $17/hour plus gratuities_**

Ricarda’s is a dream team of passionate hospitality people who wake up ready to hit the ground running and make sure that every day is a fantastic one We expect a lot from our team; however, we know that the energy, professionalism, creativity and warmth of our environment make it a place worthy of your dedication. We are truly looking for someone new to live and breathe Ricarda’s as much as our current team does

Reporting to the Restaurant Manager, the host ensures that our guests have a pleasant and memorable dining experience from the initial impression to the fond farewell. This individual understands above and beyond service and ensures guest satisfaction is the highest priority.

**Responsibilities**
- Actively communicate with the Management team any issues or potential concerns relating to seating, guest experience or the ability of staff to service the business of their section
- Prepare and present all pre-shift notes for upcoming service (ie. VIPs, celebrations, etc.)
- Assign reservations on OpenTable that are logical and appropriate
- Relaying the necessary information in regards to allergies and guest requests to management, respective server, and kitchen
- Constant communication with servers and management to ensure out times are provided, guests are dining within appropriate times, and resets are completed in an efficient manner
- Ensure opening and closing checklists are being used and all tasks on said checklists are being completed
- Ensure that all areas of the restaurant under the host’s purview are well maintained and kept clean at all times including the concierge stands, all front entrance windows, floors and mats, mirrors and chrome, and washrooms

**Qualifications**
- Restaurant or hospitality experience preferred
- Smart serve certification preferred but not essential
- Humble and relatable with a confident attitude
- Clear and concise communication
- Remain highly detailed at all times
- Respectful and professional with all interactions
- Proactive in understanding guests' needs
- Creativity in finding solutions to provide guests an exceptional experience
- Ability to ease conflict and resolve issues
- Team oriented with capability to work in a high stressed environment
- High organizational skills and ability to prioritize
- Professional appearance appropriate for a premier restaurant

**About Ricarda’s**

Ricarda’s is a hospitality concept offering a full service restaurant, catering, and events in Toronto, Founded in 2016. Our concepts feature stunning designs of urban chic and French lifestyle filled with European Hospitality from the heart. Our dedicated team is carefully selected, well-mannered and courteous; we work for each other and for our guests. We select only the finest local & regional ingredients for our homemade stocks, sauces, pastries and flatbreads to create a dining experience that is love at first sight.

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