Collision Estimator

6 months ago


St Albert, Canada The Boyd Group Full time

St Albert, Alberta
**We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.**

**Job Description**:
The Estimator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members in achieving the repair facilities KPIs.

**Key Job Responsibilities**

**Role and Requirements**
- Ensure ASE is updated efficiently and accurately with pertinent details from every customer interaction
- Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service
- Ensure compliance with all insurance client requirements, processes and metrics
- Ensure compliance with all Wow Operating Way’s regarding customer drop-offs, repair planning, customer communication, and delivery
- Communicate all customer requests and needs to appropriate team members
- Provides positive energy when greeting customers in person and on the phone
- Understanding of all required Insurance programs and procedures
- Participate in daily “production walks” with the Management Team, as required
- Support all team members when required
- Participate in monthly Health & Safety and staff meeting (if required)
- Attend training, information sessions and workshops recommended by Store Manager
- Maintain the Assured KPI’s by maximizing role performance (Sales/ GP/ NP/ CSI/ AR/ CT&TT)
- Uphold Assured’s Core Values : Honesty, Integrity & Respect
- Consistently demonstrates actions and behaviors supporting our “10 Promise”

**Work Tools to be Utilized**
- Scheduling Tool: Progi Calendar, Google Calendars
- Management Information System: Summit, Repair Centre
- Rental Management: ARMS, Dial
- Basic Knowledge: Mitchell, Audatex

**Education and/or Experience Required**
- Knowledge of Repairs and OE Guidelines
- High School Diploma or equivalent
- Awareness of where to look for answers
- Basic Computer Skills
- Compliance for DRP’s Minimum of 1-year experience
- Must be willing to complete ICAR Training
- Valid Driver’s License

**Required Skills/Abilities**
- Awareness of where to look for answers
- Basic Computer Skills
- Compliance for DRP’s Minimum of 1-year experience
- Must be willing to complete ICAR Training
- Valid Driver’s License
- Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
- The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job._



  • St. Catharines, Canada CARSTAR St. Catharines & CARSTAR Port Colborne Full time

    Inspect, analyze, document (through photos), and evaluate damaged vehicles to create a comprehensive and accurate estimate of repair - Keep insurance adjusters, production staff, and customer informed regarding the status of vehicle repair - Maintain positive relationships with insurance agents, dealerships, fleet accounts, part and sublet suppliers and...

  • Estimator - Collision

    3 months ago


    St. Albert, Canada Boyd Autobody & Glass Full time

    St Albert, Alberta **We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.** **Job Description**: The **Estimator’s** primary responsibility and accountability is to provide an exceptional and successful customer...


  • St. Catharines, Canada Performance Auto Group Full time

    **Drive for Excellence** At** **Performance Collision** **trust is the backbone of everything we do. We’ve earned the trust of our guests dating back to the early 1970’s. As a fully brand-certified collision centre we have also earned the trust of our manufacturers to repair their vehicles to the highest standard of quality in the event of an...

  • Production Coordinator

    7 months ago


    St. Catharines, Canada CSN Collision Full time

    **About CSN Collision Centres**: CSN Collision Centres safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the leader in collision repair with 230 collision repair Centres across...

  • Production Coordinator

    6 months ago


    St. Catharines, Canada CSN Collision Full time

    About CSN CollisionCSN Collision safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the leader in collision repair with 230 collision repair Centres across Canada. In 1973 CSN Glen-Merritt...

  • Repair Planner

    6 months ago


    St. Catharines, Canada Performance Auto Group Full time

    **Drive for Excellence** At** Performance Collision **trust is the backbone of everything we do. We’ve earned the trust of our guests dating back to the early 1970’s. As a fully brand-certified collision centre we have also earned the trust of our manufacturers to repair their vehicles to the highest standard of quality in the event of an...

  • Repair Planner

    6 months ago


    St. Catharines, Canada Performance Auto Group Full time

    **Drive for Excellence** At** Performance Collision **trust is the backbone of everything we do. We’ve earned the trust of our guests dating back to the early 1970’s. As a fully brand-certified collision centre we have also earned the trust of our manufacturers to repair their vehicles to the highest standard of quality in the event of an...

  • Parts Coordinator

    6 months ago


    St. Catharines, Canada CSN Collision Full time

    In 1973 CSN Glen-Merritt opened as a family-run business offering customers top quality collision repairs and friendly hometown service. Using state of the art equipment, our trained technicians will repair your vehicle properly so that you can get back on the road safely. The role of a Parts coordinator is to efficiently process and manage parts for the...


  • St. Catharines, Canada CSN Collision Full time

    In 1973 CSN Glen-Merritt opened as a family-run business offering customers top quality collision repairs and friendly hometown service. Using state of the art equipment, our trained technicians will repair your vehicle properly so that you can get back on the road safely. The client service representative ensures that the customer who comes through the...


  • St. John's, Newfoundland and Labrador, Canada Collision Clinic Full time

    We are seeking a skilled Body Repair Technician to join our team at Collision Clinic.About the JobThis is a challenging and rewarding role that requires attention to detail, physical stamina, and excellent customer service skills.As a Body Repair Technician, you will be responsible for repairing and restoring damaged vehicles to their original condition....


  • St. Catharines, Canada CSN Collision Full time

    In 1973 CSN Glen-Merritt opened as a family-run business offering customers top quality collision repairs and friendly hometown service. Using state of the art equipment, our trained technicians will repair your vehicle properly so that you can get back on the road safely. The client service representative ensures that the customer who comes through the...


  • St. Catharines, Canada Glen-Merritt Collision Ltd Full time

    Education: Secondary (high) school graduation certificate - Experience: 5 years or more - or equivalent experience **Work setting**: - In shop **Tasks**: - Review damage report and estimates of repair cost and plan work to be performed - Clean and maintain work space - Instruct apprentices - Replace front end components, body components, doors and frame...


  • St. John's, Newfoundland and Labrador, Canada Collision Clinic Full time

    We are seeking a highly skilled Automotive Refinish Specialist to join our team at Collision Clinic. This role is ideal for individuals who have a passion for working with vehicles and enjoy the challenge of repairing and restoring them to their former glory.About the RoleAs an Automotive Refinish Specialist, you will be responsible for ensuring that all...


  • St. John's, Newfoundland and Labrador, Canada Collision Clinic Full time

    **Job Summary**Collision Clinic is seeking an experienced Auto Body Repair Specialist to join our team. As a key member of our team, you will be responsible for restoring vehicles to their pre-accident condition.**Responsibilities:**Repair and replace body components, doors, and frame using various techniques and toolsFile, grind, and sand body surfaces to...

  • Auto Body Apprentice

    3 months ago


    St. Thomas, Canada Disbrowe Chevrolet Buick GMC Cadillac Ltd. Full time

    **Disbrowe Chevrolet Buick GMC Cadillac Ltd.** all makes and models Collision Centre located in St. Thomas, Ontario is actively seeking a **hard working team player with interest in becoming a body shop apprentice.** This is an amazing opportunity to join our collision team and take your development and career to the next level. Duties would include: -...


  • St. Catharines, Canada Ministry of Transportation Full time

    Jump-start your career at the Ministry of Transportation by taking pride in strengthening Ontario, its places, and its people! The Transportation Technician initiative at the Ministry of Transportation (MTO) is a training program providing classroom and on-the-job experience where you will help build and improve Ontario's highways and bridges. We offer...

  • Service Advisor

    1 month ago


    Fort St. John, Canada Velocity Truck Centres Canada Full time

    Position: Service AdvisorPosition Type: Full time, PermanentLocation: Fort St John, BC.Work Schedule: M-F (40 hours a week)Position OverviewVelocity Truck Centre Canada, formally known as First Truck Centre, has an exciting opening for a Service Advisor at our Fort St John BC. branch. The Service Advisor will contribute in one of Canada's best managed...