Server (Full-time) - Gbh
1 month ago
**Great Blue Heron Casino & Hotel is seeking a Full-time Server
Reporting to the Food and Beverage Supervisor, the Server is responsible for providing excellent customer service to patrons at all times.
- Excellent internal and external customer service skills are required to be displayed at all times
- Ensure safe and responsible service relative to all aspects of the sale and service of all food and beverage products
- Comply with all alcohol related house policies, practices and Smart Serve guidelines
- Take drink and food orders and serve patrons
- Maintain personal cash float and complete cash out procedures
- Settle payment utilizing the SilverWare POS system
- Clear and setup tables
- Maintain a clean and orderly workstation
- Communicate all beverage alcohol activities at break and shift end
- Regular cleaning and sanitization of tables, refrigerators, side stands and stations
- Perform preventive maintenance and cleaning of food and beverage equipment
- Ensure compliance with company’s health and safety policies and adherence to the Occupational Health and Safety Act
- Maintain a safe environment for all employees and report any health and safety contraventions to the Food and Beverage Supervisor immediately.Other duties as assigned by the Food and Beverage Supervisor
**Successful applicants will demonstrate the following qualifications:
- Minimum 2 years of Food and Beverage experience in a high volume licensed establishment
- Minimum 1 year of serving experience in a licensed establishment
- Must be Smart Serve and WHMIS certified
- Strong understanding of the causes of food poisoning and methods of prevention
- Ability to follow instructions and perform tasks in a friendly and professional manner
- Ability to work independently under pressure in a fast paced work environment
- Ability to prioritize and possess excellent time management and organizational skills
- Able to maintain a positive working relationship with fellow employees and management as part of a team
- Effective leadership, oral and written communication skills
- Competence and professionalism
- Ability to follow and comply with company and departmental policies and procedures
- Excellent customer service skills to maintain good rapport with customers and employees
- Ability to perform tasks and duties effectively and safely within prescribed time limitsThe ability to successfully pass a criminal record and credit check through the Alcohol and Gaming Commission of Ontario (AGCO)
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