Gaming Inspector-gbh

1 week ago


Port Perry, Canada Great Canadian Full time

**The key accountabilities for this position include**:

- Excellent internal and external customer service skills are required to be displayed at all times
- To oversee and ensure efficient table game procedures at assigned tables
- Ensure professional game activity and respectful Customer Service by attending to patrons with optimal care and professionalism
- Abides by the binding instructions for the safety and the handling of money, keys and codes
- Conveys and implements methodical error prevention and is involved in its continuous improvements
- Sets examples through own actions
- Makes certain that all game activities and transactions are carried out professionally and efficiently according to the ICM, GBH policies and procedures and under strict compliance with legal requirements
- Responsible for the transactions on the tables as well as their correct entry and verification (with signature) of all transactions
- Jointly responsible for the correct accounting of money transactions within the Table Games Department and the issue of all legally required information in regards to table results
- Reports all incidents to the Pit Manager and/ or the Gaming Shift Manager respectively in accordance with regulated operating procedures
- Reports any suspicious guest-behavior that may hinder the implementation of licensing requirements and/or incur liabilities (trespass, money laundering, social obligations) to the Pit Manager or the Gaming Shift Manager
- Table Game Inspectors are responsible to enter the Guests information from the Players card into the system
- Table Game Inspectors are responsible to ask Guests for their Players card and to explain the value of the card
- To perform other duties as required by the Pit manager or Casino Shift Manager

**Successful applicants will demonstrate the following qualifications**:

- Experience as a Dealer 4 or above
- Must first successfully pass Inspectors training as defined by the Casino Prior to being considered for any Table Game Inspector positions
- Experience in money handling
- Thorough knowledge of the applicable sections of the:

- Gaming Control Act
- Approved Rules of games
- Games Procedures
- Must be accurate and detail oriented
- Works independently, diligently and dutifully
- Must have excellent communication, negotiating and conversational skills
- Must be able to work in a team environment
- Able to deal with stressful situations in a high volume establishment
- Dedicated to superior customer service


  • 1 Year Ft Secondment

    2 months ago


    Port Perry, Canada Great Canadian Full time

    We are searching for a full-time (one-year secondment) Gaming Inspector to join our team at Great Blue Heron Casino & Hotel! Reporting to the Pit Manager, the Gaming Inspector oversees and ensures first-rate customer service and efficient table game procedures at assigned tables and to act within and according to internal guidelines to ensure the compliance...


  • Port Perry, Canada Great Canadian Full time

    Ensure professional game activity and respectful Customer Service by attending to patrons with optimal care and professionalism - Adhere to the internal guidelines implementing the federal laws (FINTRAC) for the abatement of money laundering. - Conveys and implements methodical error prevention and is involved in its continuous improvements. - Jointly...


  • Port Perry, Canada Great Canadian Full time

    We are searching for a full-time (one-year secondment) Gaming Inspector to join our team at Great Blue Heron Casino & Hotel Reporting to the Pit Manager, the Gaming Inspector oversees and ensures first-rate customer service and efficient table game procedures at assigned tables and to act within and according to internal guidelines to ensure the compliance...

  • Pt Bartender-gbh

    1 week ago


    Port Perry, Canada Great Canadian Full time

    Excellent internal and external customer service skills are required to be displayed at all times - Ensure safe and responsible service relative to all aspects of the sale and service of all beverage products including setting a drink rate, avoiding intoxication and inform all co-workers of guests being monitored - Follow and complete all cash out procedures...

  • Pt Bartender-gbh

    2 months ago


    Port Perry, Canada Great Canadian Full time

    **Great Blue Heron Casino & Hotel **is seeking a part-time Bartender! Reporting to the Food and Beverage Supervisor, the Bartender is responsible for serving alcoholic beverages in a safe manner and providing excellent customer service to patrons at all times. - Excellent internal and external customer service skills are required to be displayed at all...

  • Pt Bartender-gbh

    1 week ago


    Port Perry, Canada Great Canadian Full time

    Excellent internal and external customer service skills are required to be displayed at all times Ensure safe and responsible service relative to all aspects of the sale and service of all beverage products including setting a drink rate, avoiding intoxication and inform all coworkers of guests being monitored Follow and complete all cash out procedures...


  • Port Perry, Canada Great Blue Heron Casino & Hotel Full time

    **Great Blue Heron Casino & Hotel is seeking a part-time Pit Manager! Please note that as a part-time employee you qualify for benefits as long as you work an average of 18 hours per week for a period of 3 months.** The Pit Manager is assigned the responsibility to assist the Operations Manager in the overall supervision of the operation and conduct of...


  • Port Perry, Canada Great Canadian Full time

    **Great Blue Heron Casino & Hotel is seeking a Part-time Bartender! Reporting to the Food and Beverage Supervisor, the Bartender is responsible for serving alcoholic beverages in a safe manner and providing excellent customer service to patrons at all times. - Excellent internal and external customer service skills are required to be displayed at all...


  • Port Perry, Canada Great Canadian Full time

    **Great Blue Heron Casino & Hotel is seeking a Part-time Bartender! Reporting to the Food and Beverage Supervisor, the Bartender is responsible for serving alcoholic beverages in a safe manner and providing excellent customer service to patrons at all times. - Excellent internal and external customer service skills are required to be displayed at all...

  • Cage Cashier

    3 weeks ago


    Port Perry, Canada Great Canadian Full time

    **Great Blue Heron Casino & Hotel is seeking a Part-time Cage Cashier! Reporting to the Operations Managers, the Cage Cashier will be responsible for the operations of the front window. The cage cashier is to provide the highest standards of efficiency, security and customer service, all within the GBH Policies and Procedures and the Internal Control Manual...

  • Cage Cashier

    1 month ago


    Port Perry, Canada Great Canadian Entertainment Full time

    Great Blue Heron Casino & Hotel is seeking a Part-time Cage Cashier! This is a 6-month secondment with a current end date of October 30, 2024. Reporting to the Operations Managers, the Cage Cashier will be responsible for the operations of the front window. The cage cashier is to provide the highest standards of efficiency, security and customer service,...

  • Cage Cashier

    3 weeks ago


    Port Perry, Canada Great Canadian Entertainment Full time

    Great Blue Heron Casino & Hotel is seeking a Part-time Cage Cashier! This is a 6-month secondment with a current end date of October 30, 2024. Reporting to the Operations Managers, the Cage Cashier will be responsible for the operations of the front window. The cage cashier is to provide the highest standards of efficiency, security and customer service,...

  • HR Assistant

    1 week ago


    Port Perry, Canada Great Canadian Full time

    **Key Accountabilities**: - Act as a first point of contact and answer general inquiries to employees, management and visitors; - Provide information to employees on benefits, policies and procedures, recruitment, training and communications; - Listen to concerns and questions and referring employees to the appropriate staff, department or outside...


  • Port Perry, Canada Great Canadian Full time

    **Great Blue Heron Casino & Hotel is seeking a full-time Dual Surveillance Supervisor!** The Surveillance Operator is responsible for protecting and overseeing monies, property and constant observation of all gaming areas including but not limited to slot and table games. The Surveillance Operator is accountable to report all suspicious/ unethical...

  • Security Officer-gbh

    3 weeks ago


    Port Perry, Canada Great Canadian Full time

    **The key accountabilities for this position include**: - Excellent internal and external customer service skills are required to be displayed at all times - Maintaining the overall security and protection of the Casino complex and shall consistently discharge their duties with the highest professional standards as per this position description - Ensure...

  • Cage Cashier-gbh

    2 weeks ago


    Port Perry, Canada Great Canadian Full time

    Excellent internal and external customer service skills are required to be displayed at all times - Responsible for all cash, chips, forms, documents and files associated with the operations of the Chip Bank and the Front Window Cashier functions - Exchange hips, traveler cheques, foreign currency, tokens, tickets, coupons and/or cash equivalents for cash...


  • Port Perry, Canada Great Canadian Full time

    **Primary Responsibilities** - Helps create an engaged work environment by choosing positivity and fun, recognizing excellent performance and by caring about and supporting our team members every day; - Responsible for overseeing the Cage, Slots and Guest Services department and any applicable sign offs within this scope, during their shift - Provides...

  • Site Auditor

    3 weeks ago


    Port Perry, Canada Great Blue Heron Casino & Hotel Full time

    **Great Blue Heron Casino & Hotel is seeking a part-time Auditor!** Reporting in to the Accounting Supervisor and/or Financial Controller, the Auditor will be responsible for the daily audit procedures for the various departments throughout the Casino. The Auditor is to provide the highest standards of efficiency, security and customer service, all within...

  • Pt Housekeeper-gbh

    4 weeks ago


    Port Perry, Canada Great Canadian Full time

    Excellent internal and external customer service skills are required to be displayed at all times - Maintain a physical presence throughout the Casino to ensure areas are kept clean, fully stocked and free of debris - Vacuum, sweep, scrub, mop, and wax floors as required or as scheduled - Safeguard all confidential information and to exercise due care to...

  • Slot Attendant

    3 weeks ago


    Port Perry, Canada Great Canadian Full time

    **Great Blue Heron Casino & Hotel is seeking a Part-time Slot Attendant! Under the direction of the Operations Supervisor, this position is responsible for creating a memorable experience for our guests by utilizing your boundless enthusiasm and exceptional customer service while handling jackpot payouts and responding to guest needs on the gaming floor. You...