Pt Bartender-gbh
5 months ago
**Great Blue Heron Casino & Hotel **is seeking a part-time Bartender Reporting to the Food and Beverage Supervisor, the Bartender is responsible for serving alcoholic beverages in a safe manner and providing excellent customer service to patrons at all times.
- Excellent internal and external customer service skills are required to be displayed at all times
- Ensure safe and responsible service relative to all aspects of the sale and service of all beverage products including setting a drink rate, avoiding intoxication and inform all co-workers of guests being monitored
- Follow and complete all cash out procedures accurately
- Settle cash and debit/credit card payments with all patrons
- Follow opening and closing bar procedures
- Ensure sufficient supplies of alcoholic beverages and other related products
- Ensure proper cleaning and operation of glass washer
- Complete spillage documentation of all alcoholic beverages
- Complete daily inventory and waste sheets prior to the end of the shift
- Strong knowledge of GBH standard drink recipes, menus and buffet items
- Complete knowledge of the P.O.S. system
- Conduct regular cleaning and sanitation of glassware, refrigerators, bar surfaces, glass washers, equipment and supplies
- Ensure preventative maintenance of glass washer, coffee maker, pizza warmer and other related equipment
- Comply with all alcohol related house policies, practices and Smart Serve guidelines
- Maintain personal cash float and complete cash out procedures
- Communicate all beverage alcohol activities at break and shift end
- Ensure compliance with company’s health and safety policies and adherence to the Occupational Health and Safety Act
- Maintain a safe environment for all employees and report any health and safety contraventions to the Food and Beverage Manager immediately.
- Other duties as assigned by the Food and Beverage Supervisor
**Successful applicants will demonstrate the following qualifications**:
- Minimum 3 years of Food and Beverage experience in a high volume licensed establishment
- Practical experience as a bartender in a high volume licensed establishment
- Valid Smart Serve certification
- Strong customer service oriented background
- Ability to follow instructions and perform tasks in a friendly and professional manner
- Ability to work independently under pressure in a fast paced work environment
- Ability to prioritize and possess excellent time management and organizational skills
- Able to maintain a positive working relationship with fellow employees and management as part of a team
- Effective leadership, oral and written communication skills
- Competence and professionalism
- Ability to follow and comply with company and departmental policies and procedures
- Excellent customer service skills to maintain good rapport with customers and employees
- Ability to perform tasks and duties effectively and safely within prescribed time limits
- The ability to successfully pass a criminal record and credit check through the Alcohol and Gaming Commission of Ontario (AGCO)
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