Inside Sales Account Manager

2 months ago


Calgary, Canada Gateway Mechanical Services Full time

**At Gateway Mechanical, the extraordinary is possible to achieve in the role of Inside Sales Account Manager - Strategic Accounts**

At Gateway Mechanical, we’re focused on providing the best possible customer service in safe, effective, and innovative ways.

Founded in 1968, Gateway Mechanical is a privately owned company that has established itself as a leader in the commercial and industrial refrigeration, heating, and air conditioning industry (HVACR). Attending to 40,000+ service calls per year, Gateway is the largest HVAC & Refrigeration service provider in Western Canada. Our model is comprised of local branch teams with fully qualified personnel representing HVAC, refrigeration, plumbing/gas fitting, sheet metal and electrical trades. These teams are supported by centers of excellence including professional engineers and project managers which ensures Gateway’s full technical capability is available for every project and service call.

Reporting directly to the Strategic Accounts Executive, the **Inside Sales Manager** is a key team player with three main areas of responsibility: strategic account support, leading the sales cycle and business development. This role is primarily responsible for managing the complete sales cycle for Gateway’s strategic accounts, which include cold food chains and multi-site retail customers. Secondarily, this role will provide sales support to our strategic accounts team and the customers they serve and thirdly hunting for opportunity within existing accounts.

**Key Responsibilities**:

- Provide support to the assigned Strategic Accounts Executive; understand each account KPI’s, contracts and workflow process.
- Accountable for supporting growth, retention & service of all strategic account’s customers.
- Close sales and work with the SAM through the closing process. (Follow up on Quotes Repairs/Replacements internally)
- Support the SAE on workflow process, onboarding support and manage day to day flow of customers KPI’s.
- Answer customer questions and follow up call questions and liaising the customer with the proper Gateway resources when required where appropriate.
- Work collaboratively across all Gateway departments as required to achieve sales goals, including Billing and Accounts Receivable
- Work with the Strategic Account manager to identify and hunt new strategic accounts and find existing opportunities within existing portfolio.
- Support work order flow, including and not limited to dispatch, technical updates, quotes and billing.
- Support the strategic accounts executive on administration, special projects, and customer requests. Tasks included would be work order management, project management of small projects, running various reports, preparation of presentations, drafting proposals, and ensuring the customer experience is a positive one.
- Other required duties may be assigned that fall within the parameters of the primary responsibility of the position._

**What you will bring**:

- A post-secondary degree preferably in Business Administration or equivalent work experience.
- Previous experience working with Salesforce is considered an asset.
- Customer Portal experience is considered an asset.
- Experience in the HVAC or refrigeration industry is an asset.
- Experience with Data mining and Power BI is an asset.

**Perks of Working at Gateway Mechanical**:

- Extended health care benefits
- Dental benefits
- RRSP matching
- Life insurance
- Health Care Spending Account
- Employee assistance program
- Flexible work schedule
- Competitive salary
- Great team environment

**The Future is Bright. Come Grow with Us



  • Calgary, Canada Gateway Mechanical Services Full time

    At Gateway Mechanical, the extraordinary is possible to achieve in the role of Inside Sales Account Manager - Strategic Accounts! At Gateway Mechanical, we’re focused on providing the best possible customer service in safe, effective, and innovative ways. Founded in 1968, Gateway Mechanical is a privately owned company that has established itself as a...


  • Calgary, Alberta, Canada Summit Fleet Full time

    Position OverviewSummit Fleet is seeking a highly motivated and results-driven Inside Account Manager to join our team in Calgary. As an Inside Account Manager, you will be responsible for building and maintaining strong relationships with our commercial leasing and rental clients, while also growing our account base.Key ResponsibilitiesAccount Management:...

  • Inside Account Manager

    6 months ago


    Calgary, Canada EMCO Corporation Full time

    Job Description As an Inside Account Manager, you will be responsible for interacting with customers primarily over the phone and by email. You will provide excellent customer service to generate and close sales and meet or exceed sales and gross profit targets to increase profit sharing while building long lasting loyal customer relationships. ...

  • Inside Sales

    1 week ago


    Calgary, Canada FLOW SALES LTD. Full time

    **Job Summary** We are seeking a dedicated and detail-oriented Inside Sales/Shipper-Receiver who will be instrumental in ensuring customer satisfaction by providing excellent service, accurately handling orders, and managing warehouse tasks. This role involves customer interaction, order processing, inventory management, forklift operation, adhering to work...


  • Calgary, Canada Planet Foods Inc. Full time

    Job Overview Reports to: Sales Manager Responsibilities for Inside Sales Representative - Establish, develop, and maintain professional business relationships with customers to generate new business, grow existing accounts and ensure preferential opportunities. - Represent the company product lines from a sound product knowledge base. - New business...

  • Inside Account Manager

    2 months ago


    Calgary, Canada Southwest Business Products Full time

    Work for one of Canada's Top Business Supply and Branding Manufacturing Company with 5 locations across Canada. You must be confident, professional, outgoing, a natural self-motivator, and have an excellent work ethic coupled with an aggressive yet tactful personality. You must be proficient in the English language, B2B selling experience, have a...


  • Calgary, Canada Nemalux Industrial Full time

    **Position: Inside Sales/Quotations Specialist** **Reporting to**: Sales Manager **Position summary**: Nemalux is looking for a talented Quotations/Inside Sales Specialist with exceptional customer service and attention to detail skills that will thrive in an industrial sales environment. The Inside Sales/Quotations Specialist will play a fundamental role...


  • Calgary, Canada Rogers Full time

    Inside Account Manager Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable....


  • Calgary, Canada Doman Building Materials Group Ltd Full time

    **Inside Sales Representative** **Calgary, AB** **Full-Time** **Reference Number: CAN-AB-CAL-151-190824** **SUMMARY** Doman’s sales force is comprised of Inside Sales Representatives, Commodity Traders, and Account Managers. As the Inside Sales Representative (ISR) is one of three key customer facing positions, the ISR plays a primary role in creating...


  • Calgary, Canada Compugen Inc Full time

    **Job Title** Inside Sales Representative **Vacancy No** VN7385 **Company Name** Compugen Inc **Work Location** Calgary, AB **Base Pay Range** To be discussed during the recruitment process **Job Details** **Position**: Inside Sales Representative**Location**:Calgary, ABCompugen is Canada's largest privately-owned and operated Information...


  • Calgary, Canada Robertson Electric Wholesale Full time

    Robertson Electric is currently looking for an **INSIDE SALES REPRESENTATIVE **to join our branch in **Calgary!** **About Us** **Scope of the position** The Inside Sales Representative is responsible for looking after all incoming customer calls, handling customer orders, and communicating with customers regarding quotes, returns, and specs. Duties also...

  • Inside Account Manager

    2 months ago


    Calgary, Canada Summit Fleet Full time

    **Join our winning team!** Summit Fleet is a successful, growing, full-service fleet management and rental company offering a range of programs and services to commercial fleets across Canada and the USA. We offer great benefits and opportunities for growth! We are looking for an energetic, results oriented Inside Account Manager to join our team of winning...


  • Calgary, Canada ATCO Corporate Full time

    **Inside Sales Representative** Or as we like to say, Inside sales gladiator. We are looking for a professional, dedicated, creative and energetic individual to become an integral member of our high-performance Team of Energy Marketers and inside sales representatives by assisting in managing our ever-growing book of small and medium business...

  • Sales Manager

    18 hours ago


    Calgary, Canada The Inside Line Mountain Bike Specialists Full time

    We are looking for an amazing individual to lead our sales team! As a Sales Manager, you will work alongside a team of fellow bike enthusiasts to provide our clients with the best possible customer service. Being a part of The Inside Line leadership team will give you a unique opportunity to collaborate with creative minds to find new growth avenues....


  • Calgary, Canada ATCOEnergy Full time

    **Inside Sales Representative** Or as we like to say, Inside sales gladiator. We are looking for a professional, dedicated, creative and energetic individual to become an integral member of our high-performance Team of Energy Marketers and inside sales representatives by assisting in managing our ever-growing book of small and medium business...

  • Sales Manager

    2 months ago


    Calgary, Canada The Inside Line Mountain Bike Specialists Full time

    We are looking for an amazing individual to lead our sales team! As a Sales Manager, you will work alongside a team of fellow bike enthusiasts to provide our clients with the best possible customer service. Being a part of The Inside Line leadership team will give you a unique opportunity to collaborate with creative minds to find new growth avenues....


  • Calgary, Canada Spicers Canada ULC Full time

    Backed by a fifth-generation family-owned company, Spicers is a leading distributor of commercial print and business papers, specialty products, graphic solutions, sign & display equipment and materials, and packaging and facility supplies and equipment. We’re based in Vaughan, Ontario, with 16 regional locations that include custom manufacturing...


  • Calgary, Canada National Energy Equipment Full time

    National Energy Equipment, Inc. is the largest distributor of energy related equipment in Canada, providing service from coast to coast. Our greatest strength is our employees, and our objective is to provide the best sales and service support in our industries, while synergizing product offerings for optimum benefit to our customers. We currently have an...


  • Calgary, Canada Rogers Full time

    Inside Account Manager Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable....


  • Calgary, Canada Westech Industrial Ltd Full time

    _With over 50 years of success as a leading provider of process control and instrumentation products, Westech Industrial Ltd. (Westech) is looking for an accomplished and inspired individual to join our growing Inside Sales team._ - Westech’s culture is guided by respect, transparency, collaboration, and direct feedback. We embrace inspired and motivated...