Account Receivable Claims Specialist

3 weeks ago

Laval, Canada Monarch Specialties Inc. Full time

**Monarch Specialties Inc.** is offering a great opportunity to a passionate, dedicated and hardworking individual to be part of a dynamic environment and talented team.

Type of Position**:Permanent**
Hours**:Full Time**
Principal Field**:Accounts Receivable**

DESCRIPTION

We are actively seeking an accounts receivable claims specialist to join the Finance Organization and support the Company’s overall collection efforts within the accounting department.

We expect you to excel in a collaborative team environment and demonstrate strong problem-solving skills with great attention to detail.

Primary Responsibilities:

- Provide specialized assistance to accounts receivable and our customer accounts by acting on a variety of requests including, but not limited to:

- Processing incoming customer deductions in compliance with the Company’s financial policies and procedures.
- Investigating, classifying, computing, and preparing evidence for claims representation for a large number of accounts.
- Clearing or collecting receivable deductions that have been taken by our customers in accordance with the company policies and customers’ vendor and compliance guides.
- Preparing claims documentation to support the issuance of credit memos for valid deductions.
- Submitting in a timely manner and monitoring resolution of open claims on the customers’ portals.
- Pursuing and monitoring collections of denied deductions.
- Processing adjustments and maintaining the deductions records.
- Filing carrier claims and following up on the refunds.
- Assisting in general financial management and analysis.
- Provide support and act as liaison whenever necessary between other departments within the company and our partner contacts. This can include but is not limited to:

- Following up with accounting on non-payment, invoicing and credit note issues.
- Escalating issues to accounting.
- Acting as point person between the various departments and our business partners whether for general inquiries or follow ups.

**Desired Skills & Experience**
- Proven work experience in accounts receivable.
- Previous experience working with major retailers and customer portals would be an asset.
- Proficient with Microsoft Office (Word, Excel, Outlook, etc.) and a basic knowledge of Access.
- In-depth understanding of customers claims and open deduction principles.
- Intuitive understanding of various web-based customers portals.
- Strong sense of organization.
- Strong communication skills.
- Attention to detail and strong analytical skills.
- Teamwork and motivational skills.
- Clerical and data entry skills.
- AEC/DEP or DCS/DEC preferred education.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Disability insurance
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Accounts receivable: 1 year (preferred)

Work Location: In person

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