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Water Treatment Technical Sales Representative

4 months ago

Lethbridge, Canada Guardian Chemicals Inc. Full time

**Better Chemistry for a Better Future.**

With over 60 years of research & development driven progress in specialty chemistry, Guardian Chemicals has worked hard to earn our reputation as a leader in the space. Our team, unified through their shared vision and core values, work together to support our customers and the industries they serve to drive a cleaner, safer, and more efficient industry forward.

Based in Sturgeon County, Alberta, Guardian provides direct chemical, equipment, and specialized service technologists to a large variety of primary and secondary industries throughout Canada, the USA, and internationally. Guardian currently has three main divisions: industrial, water treatment, and wood products.

**Our Core Values**
- Seek Understanding - Ask, listen, absorb
- Growth Mindset - Always looking to develop
- Initiative - Take the first step, go beyond
- Grit - Perseverance through determination
- Courage - Try what scares you, trust those around you, say what matters
- Elevate Others - Create heroes in those around you

**Purpose**

**Here is what the role will offer you**
- An opportunity to use your expertise, and experience to make a positive impact on the customers' business and the planets resources.
- Access to technical and commercial training to grow your career potential.
- A culture where safety is paramount.
- Autonomy to work from a home base in an independent manner to manage your work-life balance.
- An environment of accountability where rewards are aligned with results and customer success.

**What you will do**
- Conduct customer site surveys and meetings to understand the customers business and processes to identify the water challenges and opportunities that exist to do things better.
- Work with our Technical Support and Marketing team to design and deliver a customized proposal that clearly communicates our value including the financial return on investment as well as the environmental and social value.
- Follow up and close new account opportunities ensuring that the program implementation is successful, and that the customer satisfaction level meets or exceeds expectations.
- Support the efforts of mechanical contractors, consulting engineers and property management firms in their project efforts to build and maintain prominent facilities.
- Support customers in the operation of their own mechanical systems through education by participating in seminars, webinars and contributing to our water treatment best practices campaigns.
- Provide on-site technical service to key accounts which involves sample taking, analytical testing, technical reporting.
- Trouble shoot and resolve water quality problems to ensure that program goals are achieved. This involves hands on work with water treatment equipment and mechanical components.
- Obtain a deep understanding of the target customer markets and collaborate in marketing efforts to evolve our product offering to maintain competitive advantage.

**What you will bring**
- Technical chemical sales experience or related industry knowledge and background.
- A proven track record acquiring new customers or participating strongly in the profitable growth of a territory.
- Team player with strong interpersonal and collaboration skills to build strong internal and external relationships.
- Excellent communication skills both written and verbal.
- Self-starter with the ability to get multiple tasks done including balancing existing customer demands with growth goals for territory expansion.
- Positive attitude with the ability to connect and communicate with a diverse range of client contacts.
- A strong mechanical aptitude and the desire to be in a hands-on role.
- Excellent organizational, planning, problem solving, decision making and time management skills.
- Physical capability to manage stairs, ladders, and some moderate lifting (up to 50lbs).
- Excellent computer skills that include the use of MS Office Suite of products.
- Post-secondary education in Science or Engineering is considered an asset but is not required with suitable relevant experience.
- A valid driver's license and the ability to work at safety sensitive customer sites where the customer may require drug (including cannabis) and alcohol testing as well as require the employee to be clean shaven for proper emergency respirator fitting.

**At Guardian Chemicals, We Believe Diversity & Inclusion Drive Innovation**
- We are committed to the celebration of cultural differences, personal and professional values, and how these contribute to our culture and the communities we serve.
- We understand that everyone has strengths, and we embrace those strengths.
- We nurture the growth of each of our employees and empower our teams to support our core values.
- We are a proud participant of the 50 - 30 Challenge - an initiative specializing in the recruitment of a diverse and inclusive workforce.
- We believe a diverse and inclusive work force is essential.

**Guardian Chemic