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Sales Representative
2 months ago
We are seeking a highly motivated and results-driven Sales Representative to join our team at Wajax Limited. As a Sales Representative, you will be responsible for obtaining and up-selling parts and service orders, creating customer satisfaction and adding value to the customer's buying experience.
Key Responsibilities:
- Develop and maintain confidential client information utilizing Wajax's CRM software.
- Manage Customer Satisfaction with all existing customers by delivering the utmost in customer service.
- Generate new and repeat sales by providing product and pricing information in a timely manner.
- Determine customer requirements and expectations in order to recommend specific products and solutions.
- Recommend alternative products based on cost, availability or specifications.
- Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items.
- Prepare customer presentations, tenders, RFQs and Project Quotations for After Market Sales Reps as required.
- Attend site visits and customer presentations with After Market Sales Rep as required.
- Respond to customers via phone, fax or email for quotes, purchases, etc. in a timely manner after hours on call rotation.
We are looking for a candidate with a technical, electromechanical or post-secondary diploma related to the industrial field or equivalent experience. The ideal candidate will have knowledge of mechanical power transmission, hydraulics and/or pneumatics, as well as working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforce preferred), completion of ongoing product training.
Requirements:
- Technical, electromechanical or post-secondary diploma related to the industrial field or equivalent experience.
- Knowledge of mechanical power transmission, hydraulics and/or pneumatics.
- Working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforce preferred), completion of ongoing product training.
- Responsible and adaptable.
- Problem solving skills.
- Results-oriented and willingness to always offer superior service.
- Demonstrated skills in planning and organization of work.
- Good team spirit.
Wajax Limited is a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward.
What We Offer:
- Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
- Wajax led e-learning, and product training through industry leading manufacturers.
- Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
- Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
- Flexible work arrangements.
- Award-Winning Health and Wellness Program.