Host/hostess

2 months ago


Hanover, Canada Chucks Roadhouse Bar and Grill Full time

Overview:
We are seeking a friendly and organized Host/Host to join our team. As the first point of contact for guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience.

**Responsibilities**:

- Greet guests with a warm welcome and seat them accordingly
- Manage reservations and waitlists efficiently
- Provide guests with menus and inform them of daily specials
- Assist in maintaining cleanliness in the dining area
- Answer phone calls and take reservations
- Collaborate with servers to ensure smooth service flow
- Handle guest inquiries and resolve any issues promptly

**Experience**:

- Previous experience in a hospitality or restaurant setting is preferred
- Proficiency in Point of Sale (POS) systems
- Strong communication and customer service skills
- Ability to multitask and work well under pressure
- Knowledge of food service procedures and etiquette
- Familiarity with hotel or customer service environments is a plus

**Job Type**: Part-time

Pay: $16.55-$30.39 per hour

Flexible language requirement:

- French not required

Schedule:

- 4 hour shift
- Evening shift
- Every Weekend
- Weekends as needed

**Experience**:

- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person


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