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Deskside Support Technician(S)

3 months ago


Regina, Canada Charter Telecom Full time

**Position Title: Deskside Support Technician(s)**

**Location: Regina, SK / Saskatoon, SK (Onsite)**

**Our Company**:
Charter is an award-winning IT Infrastructure Solution Provider of technology and services with offices across Canada. Founded in 1997, Charter’s mission is to align people, process, and technologies by offering a comprehensive portfolio of innovative IT solutions, Advisory & Consulting Services, Project Services, and Managed Services. Our team of experts leverages a business architecture methodology and a human-centered design approach to drive successful digital transformations for our clients. Forward, Together with Charter, achieving your possible.

**Overview**:
**Responsibilities**:

- Installation and validation of final local database.
- Oversee the distribution of laptops from the Tech Depot to designated locations.
- Provide end user support.
- Installing, configuring, and troubleshooting software and hardware.

**Qualifications and Experience**:

- 4+ years of IT experience installing, configuring, and troubleshooting hardware and software; OS support (i.e., Win10); and providing Wi-Fi/cellular network support.
- Strong experience providing end user support.
- Access to transportation is required.
- Previous call centre experience would be an asset.
- Excellent communication (written and verbal) in English is required.
- Must be available to work onsite in Regina, SK and/or Saskatoon, SK.
- Must be authorized to work in Canada.

**Job Types**: Full-time, Fixed term contract
Contract length: 5 months

Pay: $18.04-$35.86 per hour

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Regina, SK: reliably commute or plan to relocate before starting work (required)

**Experience**:

- IT support: 4 years (preferred)
- Wi-Fi/cellular network: 2 years (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 2024-06-12
Expected start date: 2024-07-01