People & Culture Generalist

4 weeks ago

Vancouver, Canada Top Down Ventures Full time

About Us

Top Down is a full-service investment firm that provides capital and scaling expertise for emerging software companies that are on the verge of greatness. We set ourselves apart from other investment firms due to our superior knowledge of the Managed Service Provider (MSP) and Software-as-a-Service (SaaS) industries. Our expertise in operations, sales and marketing, in addition to our unique go-to-market platform, allows our portfolio companies to focus on their core business while we help to execute the strategy.

We have created a dynamic team that is driven by ‘Growth Through Execution’. We are committed to finding top industry talent to join our team and help our family of companies to scale and succeed.

Our Values

We have built a culture based on three main principles in order to ensure we have an exciting, fun, and success-focused workplace:

- **Autonomy -** We understand the greatest driver of productivity is pride in ownership of your work. So, you are empowered to innovate and work autonomously, with no micromanaging or hand-holding.
- **Performance** - We are focused on the quality of work and results produced rather than the number of hours logged.
- **Passion** - We are a team united by a common path to purpose, a team that works hard together and celebrates all of the successes along the way.

The Opportunity

We are seeking a highly skilled People & Culture Generalist to join our team at Top Down. In this role, you will be at the forefront of the human resources operations, helping to shape our multiple portfolio companies cultures, support employees, and drive the mission of ‘Growth Through Execution.’ This is a unique opportunity to work with many talented teams, support multiple high-growth SaaS companies, and grow your career in an exciting and supportive environment. If you're ready to take your HR expertise to the next level, we'd love to hear from you

**Responsibilities**:

- Manage the full employee lifecycle including onboarding, performance management, and offboarding processes.
- Drive and manage talent acquisition efforts to attract and retain top industry talent.
- Collaborate with cross-functional teams and work with other Top Down companies to support their HR needs and initiatives.
- Plan and execute special events such as holidays and employee appreciation events to foster a positive and inclusive workplace culture.
- Develop and implement HR policies and procedures to ensure compliance with employment laws and regulations.
- Provide guidance and support to employees on HR-related issues and concerns.
- Facilitate employee training and development programs to enhance skills and career growth.
- Conduct employee engagement surveys and implement strategies to improve employee satisfaction and retention.
- Handle employee relations matters and mediate conflicts to maintain a positive work environment.
- Maintain accurate and up-to-date employee records and HR documentation.
- Assist in the development and execution of diversity, equity, inclusion, and belonging (DEIB) initiatives.
- Administer compensation and benefits programs, including health and wellness initiatives.

Qualifications and Skills
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Minimum of 3-5 years of experience in a HR role.
- Proficient in HRIS/ATS systems (BambooHR), MacOS Environment and G-suite products
- Strong problem-solving skills and the ability to work autonomously in a fast-paced environment.
- Strong knowledge of HR practices, employment laws, and regulations.
- Excellent interpersonal and communication skills with the ability to build relationships at all levels.
- Demonstrated ability to handle confidential information with discretion.
- Certification in HR (e.g., SHRM-CP, PHR) is a plus.

Perks, Perks, Perks.
- Working with the Top Down Campus, a collaborative work environment with cross-functional teams, amongst multiple, rapid-growth SaaS companies at varying stages of growth
- Mentorship from industry veterans with a 100% track record of industry success in funding and scaling software companies creates endless career opportunities
- Training and professional development budget provided to help advance your career and skills.
- World-class offices and facilities in downtown Vancouver’s most exclusive business neighborhood with beautiful ocean/mountain views
- Fully stocked bar, organic local coffee, snacks, food, and a world-class gym
- Top benefits package including 100% employer paid extended health and dental

Join The Team

At Top Down, we firmly believe that Diversity, Equity, Inclusion, and Belonging (DEIB) are essential drivers of innovation and success in the venture capital landscape. We are dedicated to cultivating an environment where every individual's unique experiences and perspectives are not only respected but also integral to our decision-making processes. Our commitment to DEIB permeates our culture, shaping how

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