Assistant Store Manager Ft

3 months ago

West Vancouver, Canada Lids Full time

**About Our Company**:
Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia. Operating out of Indianapolis, IN, our retail stores offer officially licensed headwear and apparel from collegiate and professional sports teams, plus top brands like Nike, New Era, Adidas, and Mitchell & Ness.

We currently operate 1,200+ locations domestically and 50+ internationally, including specialty concept stores for the NBA, NHL, Paris Saint-Germain, and numerous MLB teams. In recent years, Lids has built partnerships with iconic global brands including Marvel, Playboy, and the Harlem Globetrotters, and gained ambassadors like Justin Jefferson, Quavo, and Josephine Skriver - creating a community for both sports fans and fashion lovers.

The company is currently expanding with the goal of becoming the largest licensed brick-and-mortar sports retailer across the globe.

**General Position Summary**:
At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

**Principle Duties and Responsibilities**:
People & Training
- Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
- Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
- Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
- Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
- Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
- Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
- Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
- Assist in recruiting and training store personnel on proper store operations and procedures.
- Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
- Other duties as assigned.

Customer Experience
- Lead, execute and assist Selling 101 strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
- Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
- Ensure every customer is offered the opportunity to participate in Lids’ membership programs or special offers when live in-store through employee education.
- Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness.
- Maintain a professional appearance consistent with Company Dress Code Policy.

**Additional Principal Duties and Responsibilities**:
Operations
- Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
- Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
- Maintain store technology and equipment - MPOS, Lids Custom, etc. - by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed.
- Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
- Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
- Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
- Open and close the store as required following the procedures per the Operations P&P Manual.

Product & Inventory Management
- Protect Company assets within guidelines of LIDS Retail policies.
- Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
- Follow all policies to accurately manage store inventory including receivin

  • Assistant Store Manager

    3 months ago

    West Vancouver, Canada Michael Hill Full time

    Michael Hill is a market leading, premium jewellery brand, operating a network of stores across Australia, New Zealand and Canada. Working with Michael Hill **Park Royal** as a valued Assistant Store Manager you’ll be helping our customers mark life’s most special moments. An exciting opportunity to join the Michael Hill Chermside team as their new...

  • Assistant Store Manager

    6 months ago

    West Vancouver, Canada Michael Hill Full time

    Michael Hill is a market leading, premium jewellery brand, operating a network of stores across Australia, New Zealand and Canada. Working with Michael Hill Park Royal STORE as a valued Assistant Store Manager you’ll be helping our customers mark life’s most special moments. An exciting opportunity in Park Royal, for a retail leader looking for their...

  • Assistant Store Manager

    6 months ago

    West Vancouver, Canada Michael Hill Full time

    Michael Hill’s retail leaders enjoy a cultivation of growth, opportunity, and reward, all while representing an international luxury retailer. Excitingly, we are in search of Assistant Store Managers to join our team at one of our stores in the Vancouver area. You will partner with Store Managers and share the Michael Hill story, to teams and customers...

  • Ft Assistant Store Manager, Vancouver, Bc

    6 months ago

    Vancouver, Canada SMCP Full time

    SMCP - Sandro, Maje, Claudie Pierlot **LOCATION: Vancouver, British Columbia, Canada** **Assistant Store Manager** At SMCP, our ambition is to become the global leader in the accessible luxury space. Our four Brands spread Parisian chic around the world by offering unique products & premium experiences to our customers in 43 countries. Our dreams of...

  • Assistant Retail Store Manager

    2 months ago

    West Vancouver, British Columbia, Canada beBee Professionals Full time $45,000 - $60,000

    We are seeking an Assistant Retail Store Manager to join our team in West Vancouver. Key responsibilities include supervising retail staff, managing inventory, and achieving sales goals.Key Responsibilities:Supervise and motivate retail staff to deliver outstanding customer service.Oversee inventory management and maintain accurate stock levels.Manage store...

  • Assistant Store Manager

    3 months ago

    West Vancouver, Canada Thierry Ambleside Full time

    **Who we are**: Thierry Busset is widely regarded as one of the finest pastry chefs in North America. Our shop boasts a stunning room featuring classic chocolates, macarons, cakes and pastries; all items are hand-made daily using only premium ingredients. Barista-crafted espresso and liquid chocolate beverages are also a central part of the cafe,...

  • Store Manager

    6 months ago

    Vancouver, Canada Specsavers Full time

    **Salary**: $25-$35 per hour, depending on experience We are located at 716 West Broadway close to Vancouver General Hospital. Our clinic is along Skytrain and major bus routes. At Specsavers, we have been transforming eye health and careers around the world for over 35 years. We are the world’s largest, privately-owned optical retailer serving 41...

  • Store Manager

    6 months ago

    Vancouver, Canada Specsavers Canada Full time

    **Store Manager - Service with a purpose** **[Vancouver, BC]** At Specsavers, we have been transforming eye health and careers around the world for over 35 years. We are the world’s largest, privately-owned optical retailer serving 41 million customers in over 2,500 businesses in 11 countries. We are proud to have over 40,000 colleagues who have chosen to...

  • Private Liquor Store Clerk

    7 months ago

    West Vancouver, Canada Oceanside Liquor Store Full time

    We are seeking an individual for an immediate training start for an average of 15 - 20 hours per week. About Oceanside Liquor Store: We are a family owned and operated business located in the south end of Park Royal Mall in West Vancouver. Since 2017, we have made it a priority to ensure that we are providing excellent customer service for our community as...

  • Store Manager

    6 months ago

    West Vancouver, Canada Zumiez Full time

    Currently we are looking for a store manager for our Park Royal Zumiez in West Vancouver B.C. Zumiez is seeking a manager who thrives working in an empowered environment to achieve success, and are committed to providing excellent customer service in a fast-paced environment. You will be responsible for driving an exceptional customer experience no matter...

  • Store Manager

    3 months ago

    West Vancouver, Canada Blue Ruby Jewellery Full time

    Blue Ruby Jewellery is an established Canadian retailer with a deep history of providing everyday luxury jewellery to our clientele. We are an industry leader in the jewellery marketplace featuring beautiful and unique collections by local and international jewellery designers. As a locally owned company with 11 retail locations in Vancouver’s Lower...

  • Store Manager

    6 months ago

    West Vancouver, Canada Kooner Hospitality Group Full time

    **16th Street Liquor Store Manager** **About** With several locations across the lower mainland, the Kooner Hospitality Group has been an innovator and pioneer in the industry for over 10 years. We offer a fun and energetic work atmosphere, competitive wages, staff discounts, staff incentives, and product knowledge training. As a Store Manager, with the...

  • Assistant Store Manager

    6 months ago

    Vancouver, Canada Maison Birks Full time

    Established since 1879, **Birks** is a luxury jewelry stoat our re whose reputation is built on quality, exclusivity, unique design, and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each one of our clients. Th**e Assistant Store Manage**r at our store in **downtown Vancouver **makes...

  • Medical Office Assistant

    2 months ago

    Vancouver, Canada yYoung Medical Clinic Full time

    **Starting rate is based on experience.**_ - **Days of shifts will vary.**_ **About us**: yYoung Medical Clinic is focused on patient centered wellness and works in collaboration with our integrated pharmacy. We are looking for an experienced, dependable/punctual, detailed oriented MOA on a FT basis who thrives in a fast paced environment with...

  • Medical Office Assistant

    2 months ago

    Vancouver, Canada yYoung Medical Clinic Full time

    **Starting rate is based on experience.**_ - **Days of shifts will vary.**_ **About us**: yYoung Medical Clinic is focused on patient centered wellness and works in collaboration with our integrated pharmacy. We are looking for an experienced, dependable/punctual, detailed oriented MOA on a FT basis who thrives in a fast paced environment with...

  • Medical Office Assistant

    2 months ago

    Vancouver, Canada yYoung Medical Clinic Full time

    **Starting rate is based on experience.**_ - **Days of shifts will vary.**_ - **Shifts are in clinic, with occasional remote possibility.**_ **About us**: yYoung Medical Clinic is focused on patient centered wellness and works in collaboration with our integrated pharmacy. We are looking for an experienced, dependable/punctual, detailed oriented MOA on a...

  • Assistant Store Manager

    6 months ago

    Vancouver, Canada BIJOUX BIRKS Full time

    Established since 1879, Birks is a luxury jewelry stoat our re whose reputation is built on quality, exclusivity, unique design, and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each one of our clients.The Assistant Store Manager at our store in downtown Vancouver makes the...

  • Assistant Store Manager

    1 month ago

    West St. Paul, Canada Ricki's Full time

    RICKI'S ASSISTANT STORE MANAGER GARDEN CITY SHOPPING CENTRE - WINNIPEG, MANITOBA FULL TIME As an Assistant Store Manager with Ricki's you'll be responsible for creating an exceptional brand experience for our customers shopping with us in store. You will use your creativity and understanding of current styling trends, visual merchandising techniques to...

  • Assistant Store Manager

    4 weeks ago

    West St. Paul, Canada Ricki's Full time

    RICKI'S ASSISTANT STORE MANAGER GARDEN CITY SHOPPING CENTRE - WINNIPEG, MANITOBA FULL TIME As an Assistant Store Manager with Ricki's you'll be responsible for creating an exceptional brand experience for our customers shopping with us in store. You will use your creativity and understanding of current styling trends, visual merchandising techniques to...

  • Assistant Store Manager

    1 month ago

    West St. Paul, Canada Ricki's Full time

    RICKI'S ASSISTANT STORE MANAGER GARDEN CITY SHOPPING CENTRE - WINNIPEG, MANITOBA FULL TIME As an Assistant Store Manager with Ricki's you'll be responsible for creating an exceptional brand experience for our customers shopping with us in store. You will use your creativity and understanding of current styling trends, visual merchandising techniques to...