Member Service Representative 1

6 months ago

Campbell River, Canada Coastal Community Credit Union Full time

**Position Ty**pe**:Temporary

**Duration**: Approximately eighteen (18) months

**Together, Let’s Do Great Things**

We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for a **Member Service Representative,** so if you’re passionate about improving people’s financial health and have experience with sales and service, we’d like to hear from you.

**What’s the role?**

As a **Member Service Representative**, under direct supervision you will process a variety of financial and non-financial transactions for members within the guidelines established. Coastal Community Credit Union strives "to be the leaders in building relationships that improve financial health, enrich people’s lives and build healthier communities" and it is your responsibility as a **Member Service Representative** to be the primary point of contact for members and carry the vision statement forward in order to build, maintain, attract and expand the member’s relationship with the credit union.

Your duties will include:

- Accurately processes a variety of transactions to meet the needs of our members.
- Providing sales and service expertise to inform members of new products/services and changes to existing products/services.
- Answering telephone inquiries.
- Providing members access into safety deposit boxes.
- End of day processing and balancing to be completed in a timely manner as per established procedures.
- Performing other related duties as assigned.

**What are we looking for?**
- A secondary school diploma with academic emphasis
- 1 year post-secondary education
- Up to 1 year of work experience in a sales and service position

Ideally, you are a flexible, collaborative team player with:

- Excellent communication skills and the ability to articulate in a clear, concise manner is required to transfer information and understanding to members.
- Effective listening skills to engage members in conversation to understand and identify their immediate financial needs, and provide resolution through sourcing information, matching an appropriate product/service and/or referring members to the appropriate individual to complete their request.
- The ability to multitask with keyboarding and internet/computer navigation skills for searching on-line client data and product information while simultaneously conversing with the member is essential to ensure that members receive excellent member service.
- Interviewing skills and the ability to ask probing questions are required, as well as having the flexibility to adapt to each request and move between a variety of member concerns/questions/requests.

If you’re an approachable problem solver who embraces self-development and life-long learning, you’ll be a great fit with us.

**Who are we?**

Since first forming in 1946, Coastal Community has grown to become the largest financial services provider based on Vancouver Island. We’re proud of the legacy we’ve built and the things that make us who we are:

- We’re 100% member-owned, with all decisions made locally—right here on Vancouver Island.
- We’re a growing organization with over $4 billion in assets under management. Coastal Community helps improve the financial health of over 100,000 members and clients through our 24 branches, 16 insurance offices, 4 business centres, plus our wide range of online and digital services.
- We believe in making meaningful contributions to the communities we call home. Each year, we give over half a million to community organizations and programs.

Embarking on a journey with Coastal Community means joining an exceptional team, engaging in meaningful work, and enjoying fulfilling experiences along the way. We offer a generous total rewards package and a great work/life balance because we want you to spend your career here. Many people do

We take pride in offering a comprehensive total rewards package and workplace culture that's second to none. This includes a substantial extended benefits package, an impressive 11.50% Employer-paid RRSP contribution, investments in your education and training, banking perks, and so much more

The wage ranges provided are based on the Union collective agreement.

Part Time Role Range (Hourly Wage) - $23.90 to $28.26

If this role resonates with your passion and skills, we would love to hear from you.

  • Member Service Representative 1

    2 weeks ago

    Campbell River, Canada Coastal Community Credit Union Full time

    **Position** Type**:Permanent **Together, Let’s Do Great Things!** We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for a **Member Service Representative,** so if you’re passionate about improving people’s financial health and have experience with sales...

  • Insurance Representative, Level 1

    7 months ago

    Campbell River, Canada Coastal Community Insurance Services Full time

    **Position Type**:Temporary **Duration**:Approximately eighteen (18) months **Together, Let’s Do Great Things!** We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for an **Insurance Representative, Level 1**, so if you’re passionate about insurance, and...

  • Automobile Service Representative

    1 week ago

    Peace River, Canada Best Truck Service Full time

    We are seeking an experienced Automobile Service Representative to join our team at Best Truck Service.Job SummaryWe are looking for a highly skilled and detail-oriented Automobile Service Representative to provide exceptional customer service and support to our clients. As a key member of our team, you will be responsible for handling customer inquiries,...

  • Member Service Representative

    6 months ago

    Peace River, Canada Vision Credit Union Ltd. Full time

    The Position**: The Member Service Representative provides customer service in the form of processing member requests for routine over-the-counter services as well as directing members to the appropriate position in the branch to receive other services that Vision Credit Union Ltd. provides. Member Service Representatives understands his/her role providing...

  • Member Service Representative

    6 months ago

    Peace River, Canada Vision Credit Union Ltd. Full time

    The Position**: The Member Service Representative provides customer service in the form of processing member requests for routine over-the-counter services as well as directing members to the appropriate position in the branch to receive other services that Vision Credit Union Ltd. provides. Member Service Representatives understands his/her role providing...

  • Support Services Representative

    3 months ago

    Campbell River, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Campbell River, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information...

  • Enrollment Services Representative

    4 weeks ago

    Campbell River, Canada North Island College Full time

    Posting Number **Posting Number** - SS0580- Position Information **Division** - Student Services**Department** - Student Services, Campbell River**Supervisor Title** - Associate Registrar**Location** - Campbell River(CR)**Posting Type** - Internal/External Posting**Position Status** - Regular**If Others, please specify** **Desired Start Date** -...

  • Enrollment Services Representative

    3 months ago

    Campbell River, Canada North Island College Full time

    Posting Number **Posting Number** - SS0566- Position Information **Division** - Student Services**Department** - Student Services, Campbell River**Supervisor Title** - Associate Registrar**Location** - Campbell River(CR)**Posting Type** - Internal/External Posting**Position Status** - Regular**If Others, please specify** **Desired Start Date** -...

  • Service Quality Representative

    2 months ago

    Campbell River, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a skilled Service Quality Representative to join our team at beBee Professionals in Campbell River, Canada. In this role, you will be responsible for providing exceptional customer service, resolving issues, and improving service processes.Key Responsibilities:Handle customer inquiries and provide product information.Resolve customer...

  • Customer Service Representative

    2 months ago

    Campbell River, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    Job Description:beBee Professionals in Campbell River is seeking a Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle...

  • Clk 09r

    4 days ago

    Campbell River, Canada BC Public Service Full time

    Posting Title - CLK 09R - Client Service Worker - Position Classification - Clerk R9 - Union - GEU - Work Options - On-Site - Location - Campbell River, BC V9W 6Y7 CA Courtenay, BC V9N 8H5 CA Duncan, BC V9L 6B1 CA Multiple Locations, BC CA (Primary) Nanaimo, BC V9T 6L8 CA - Salary Range - $50,190.86 - $56,546.21 annually - Close Date - 1/1/2025 - Job Type -...

  • Food Service Representative

    2 months ago

    Campbell River, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Food Service Representative to join our team at beBee Professionals in Campbell River. In this role, you will be responsible for taking customer orders, preparing food items, and ensuring excellent customer service at our food counter.Key Responsibilities:Greet customers and take their orders efficiently.Prepare food items according...

  • Member Service Representative

    3 months ago

    High River, Canada Servus Credit Union Full time

    **Posting Closes**:October 4, 2024, 4:00pm MST **Employment Status**:Part-time (minimum guarantee of 20 hours per week) **Compensation**:$20.57 - $25.71 per hour Servus is growing! We are currently looking for a **Member Service Representative **at our **High River Branch.** Servus Credit Union is Alberta's largest member-owned credit union, known for...

  • Customer Service Representative

    3 months ago

    Campbell River, Canada BMO Financial Group Full time

    996 Shoppers Row / Island Hwy Campbell River British Columbia,V9W 2C5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer...

  • Client Service Representative

    4 months ago

    Campbell River, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Customer Care Representative

    2 months ago

    Campbell River, Canada Sonova Full time

    Campbell River, CanadaCustomer Care Representative - Campbell River, BC (Contract) - 155621- Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment?_ - Are you passionate about providing customer service that exceeds expectations?_ If so, we think you belong here at **Connect Hearing** as a...

  • Dining Services Representative

    2 weeks ago

    Campbell River, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    As a Dining Services Representative with beBee Professionals in Campbell River, you will play a vital role in delivering exceptional customer service at our food counter.About the Role:Taking orders from customers and preparing food items according to their preferences.Maintaining a clean and organized workspace, restocking supplies as needed.Handling cash...

  • Band 2 - Human Resources Advisor

    2 months ago

    Campbell River, Canada BC Public Service Full time

    Posting Title- Band 2 - Human Resources Advisor- Position Classification- Band 2- Union- N/A- Work Options- Location- Campbell River, BC V9W 6Y7 CA Cranbrook, BC V1C 7G5 CA Fort Nelson, BC V0C 1R0 CA Hope, BC V0X 1L0 CA Kamloops, BC V2H 1B7 CA Kelowna, BC V1Z 2S9 CA Multiple Locations, BC CA (Primary) Nanaimo, BC V9T 6L8 CA Nelson, BC V1L 6K1 CA Prince...

  • Insurance Representative, Level 2

    6 months ago

    Campbell River, Canada Coastal Community Insurance Services (2007) Ltd. Full time

    **Position Ty**pe**:Permanent **Together, Let’s Do Great Things!** We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for a **Insurance Representative, Level 2**, so if you’re passionate about insurance, and helping people protect themselves and their assets...

  • Service Support Representative

    6 months ago

    Campbell River, Canada Finning International Inc. Full time

    Company: Finning Canada Worker Type: Permanent Position Overview: Join our Customer Support Operations team as a Service Support Representative, where you'll play a crucial role in managing customer service, repair projects, and technical support. Your responsibilities include providing expert guidance on service requests, troubleshooting issues, and...