Clk 09r

Posting Title
- CLK 09R - Client Service Worker
- Position Classification
- Clerk R9
- Union
- GEU
- Work Options
- On-Site
- Location
- Campbell River, BC V9W 6Y7 CA
Courtenay, BC V9N 8H5 CA
Duncan, BC V9L 6B1 CA
Multiple Locations, BC CA (Primary)
Nanaimo, BC V9T 6L8 CA
- Salary Range
- $50,190.86 - $56,546.21 annually
- Close Date
- 1/1/2025
- Job Type
- Regular Full Time
- Temporary End Date
- 9/1/2025
- Ministry/Organization
- BC Public Service -> Social Dev & Poverty Reduction
- Ministry Branch / Division
- Service Delivery Division
- Job Summary

**The Team**
Client Service Workers (CSWs) play a valuable role in the Service Delivery Division’s service to British Columbians seeking income and disability assistance. Working closely with other CSWs and Employment and Assistance Workers, CSW’s provide important administrative and client service support, working comfortably in numerous computer programs on a wide range of tasks in a diverse and busy client service environment.

**The Role**
The Client Service Worker is primarily responsible for responding to public inquiries relating to income and disability services, and providing administrative support to their work unit. CSWs may work in the Community Services Branch, delivering in person services, or in the Virtual Services Branch, providing services to people across the province by phone and virtual means.

**Qualifications**:
**Education and Experience Requirements**
- Secondary school graduation or equivalent (i.e GED)
- Experience delivering a high standard of client service in a high volume environment (in-person, via virtual technologies or over the telephone).
- Experience providing services to clients experiencing poverty issues, substance use, or mental health issues.

**About this Position**:
These positions can be based out of any of the locations listed above: Campbell River, Duncan, Nanaimo or Courtney
These temporary opportunities are available until Sept, 2025. These temporary opportunities may become permanent.
This position has full time on-site requirements.
An eligibility list may be established for future temporary/permanent vacancies in Campbell River, Duncan, Nanaimo or Courtney.
Employees of the BC Public Service must be located in BC at the time of employment.

**Working for the BC Public Service**:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

With over 200 different occupations available in 280 communities across the province, we offer exciting opportunities for your career. Come be a part of the BC Public Service, a Top 100 Employer that embraces diversity, health and career growth. For more information, please see What We Offer.

**How to Apply**:
**Cover Letter: NO**:

- Please do not submit a cover letter as it will not be reviewed.

**Questionnaire: YES**:

- You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.
- Job Category
- Administrative Services, Social Services