2023 Summer Student

1 month ago

Toronto, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

2023 Summer Student - Card Supplier Analyst Intern

**What is the opportunity?**
- Within RBC’s Personal & Commercial Canadian Banking Operations (CBO), the Operations Centres are delivering best in class service within all lines of businesses including the Business Lending, Personal Lending, Specialized Services, and Transaction Services. Our overarching goal, through employee engagement, is to meet client commitments, improve productivity, and create a superior client experience. The Operations Centres are a great foundation for understanding banking and can be a spring-board to other opportunities elsewhere in CBO and RBC.

**What will you do?**
- Triage and resolve escalations/incidents at first point of contact and/or escalate issues, risks and technology related problem
- Support projects and, in partnership with our Cards Supplier QA team, support the User Acceptance and Post Implementation Testing process
- Investigate, analyze and recommend system changes or enhancements to improve efficiency and effectiveness, increase revenue streams and/or generate cost savings
- Document high quality requirements, requests and system change requests specific to new development, initiative or maintenance requests for the Cards Supplier Systems
- Execute messaging for marketing requirements (messages & inserts) including but not limited to compliance and regulatory for a multitude of products
- Responsible for Statement Marketing BAU activities across all P&CB businesses; managing workflow; identifying and implementing ongoing efficiencies

**What do you need to succeed?**

**Must-haves**:

- Currently enrolled in a post-secondary institution
- Desire to learn
- Attention to detail
- Strong written and oral communications skills
- Technical acumen
- Business analysis

**What's in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Opportunity to develop new skills and knowledge within Canadian Banking Operations
- Leaders who support your development
- Ability to make a difference and lasting impact
- Opportunity to take on progressively greater accountabilities

**Job Summary**

**Address**:
TORONTO, Ontario, Canada

**City**:
CAN-ON-TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Personal and Commercial Banking

**Job Type**:
Student/Coop (Fixed Term)

**Pay Type**:
Salaried

**Posted Date**:
2023-02-16-08:00

**Application Deadline**:
2023-02-24-08:00

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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