Coordinator, Credentialing

1 month ago

Victoria, Canada Island Health Full time

**Job Description**:
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager, Medical Staff Administration and Relations, the Credentialing Coordinator administers the Credentialing and Privileging and Reprivileging process for the South/Central/North Island in accordance with Medical Staff Bylaws and Rules. This information is reported to VIHA's Board of Directors for the granting of privileges.

The Credentialing Coordinator gathers, maintains and reports accurate and complete information that is critical to the delivery of high quality and safe services, and to the protection of VIHA and its Medical Staff.

The Credentialing Coordinator supports the regional medical staff governance structure of the South/Central/North Island by supporting the local Medical Advisory Committee and other HAMAC subcommittees, as required.

**QUALIFICATIONS**:
**Education, Training And Experience**:
A level of education, training and experience equivalent to a relevant diploma such as business administration and five to seven (5-7) years of related experience, preferably in a health care or legal setting.

**Skills And Abilities**:

- Proven ability to work in a dynamic and fast-paced environment with a variety of disciplines to produce high quality and timely work while fostering and maintaining positive working relationships.
- Working knowledge of medical terminology is required.
- Demonstrated ability to establish and maintain effective working relationships with medical and health authority staff and professional affiliates.
- Ability to act with tact, diplomacy and discretion, with a client-focused approach under the work pressures of time and accuracy.
- Ability to analyze and define problems, establish facts, identify solutions and make decisions.
- Thorough knowledge of the inter-relationship among administration, medical staff and the assigned area's programs and services.
- Proven organizational abilities with strong written and oral communication skills.
- Ability to work effectively independently using initiative and as a member of a team.
- Proven ability to learn organizational mandates and programs; corporate and departmental policies and procedures and Medical Staff Bylaws and Rules.
- Demonstrated experience with Robert's Rules of Order and demonstrated ability to record and transcribe meeting minutes precisely.
- Experience in the development, maintenance and use of databases, websites and communication tools such as Sharepoint.
- Physical ability to carry out the duties of the position.

**Job Requirements**:

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