Product Consultant

5 months ago

Aurora, Canada Aurora Scientific Full time

**About us**

Aurora Scientific Inc. has over 40 years experience in designing, manufacturing, and servicing research equipment. We value excellence, innovation, responsiveness, and the satisfaction of a job well done. We stand behind all our products and strive for the highest level of customer service possible. That mission motivates our people and our work and is a driving force behind our commitment to quality product design and superior customer service.

If you have a strong background in life or applied science, like to travel and are looking to advance scientific discovery without the day-to-day bench work or funding responsibilities, all while keeping a connection to research, look no further. We have the opportunity just for you

**What We’re Looking For**

As our new Product Consultant, your main goal is to connect with potential clients and build relationships for the ultimate purpose of selling and promoting our products to them.

You’ll have a great deal of autonomy and impact in this role. With the diversity of scientists we support, including physiologists and neuroscientists, every situation, and every client, is different, which means you’ll have to think quick on your feet and be able to generate creative solutions to new problems.

Our customers will love you because you’re personable, you care about their research successes, and you understand their pain points. With a solid background in science and a thorough understanding of how our products are designed to meet their needs, you’ll become a trusted and valued partner in their research objectives.

**Responsibilities**
- Connect with clients and develop strong relationships throughout North America
- Learn the ins and outs of our business, and develop expert knowledge of our products and services
- Generate business through relationship building, networking and scientific literature reviews
- Attend scientific conferences throughout the year, constantly building and maintaining relationships
- Field sales calls and inquiries
- Provide technical support to customers (once trained)
- Develop scientific marketing skills and contribute educational content to various marketing channels (print, digital and video)

**Qualifications**
- Advanced post-secondary degree in any life or applied science program
- Experience working in a research lab environment
- Experience working in a teaching, consulting or customer support role
- Valid passport, able to travel anywhere in North America
- Clear criminal record and credit history
- Experience with academic/research funding models is an asset
- Experience with our instruments or comparable is a major asset

**Success Criteria**

Maybe you’ve already had experience working in a lab, maybe you’ve just graduated from a university program in a life or applied science program or perhaps you have a few years of experience as a consultant. Whichever path you’ve chosen, you are:

- **Dependable** -our team, and clients, can count on your knowledge and understanding
- **Self-motivated** - you see every new task as an opportunity to learn and grow. You learn by doing, and love to jump right into new tasks
- **A strong communicator** - you can adapt your communication style to your audience and know how to be inquiring and responsive at the same time.
- **Mechanically inclined/practical** -you have a natural appreciation for how things work and you’re comfortable handling and setting up equipment
- **Positive** - you bring energy into the room by being courteous, helpful and by providing excellent training and support

**Why this Job Matters**

Aurora Scientific is the trusted provider of innovative research instrumentation for the life science and material science community. Our products are used by scientific researchers in universities, hospitals, and experimental labs around the world. Our clients are working to solve the mysteries behind human health. We share in their quest for knowledge by designing reliable and durable equipment that meets the experimental needs of leading-edge researchers. That mission motivates our people and our work and is a driving force behind our commitment to quality product design and superior customer service.

**What we Bring**

We offer an excellent benefit plan (including travel insurance), performance incentives and paid personal leave, in addition to vacation time. Our office is bright and welcoming and is steps away from a beautiful greenspace with walking trails. Our Health and Wellness committee is dedicated to employee engagement through treat days, opportunities for community support, and company events.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please let us know.

**Salary**: $65,000.00-$70,000.00 per year

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