Communications Operator

2 months ago

Brampton, Canada City of Brampton Full time

**Job Description**:
**JOB TITLE**:COMMUNICATIONS OPERATOR

**DEPARTMENT**:FIRE & EMERGENCY SERVICES

**POSTING NUMBER**:106340

**NUMBER OF POSITIONS**:1

**JOB STATUS & DURATION**:Full time Permanent

**HOURS OF WORK**:42 hour workweek, shift work

**LOCATION**: 7750 Hurontario Street.

**SALARY GRADE**:4

**STARTING SALARY: $ **65,230.00 per annum SUBJECT TO PROVISIONS OF

B.P.F.F.A. LOCAL #1068 COLLECTIVE AGREEMENT

**JOB TYPE**:Union

**POSTING DATE**:September 23, 2027

**CLOSING DATE**:October 7, 2024

**AREA OF RESPONSIBILITY**:
Reporting to the Division Chief, Communications, this position is responsible for receiving and directing calls and dispatching appropriate resources across several fire stations, while maintaining a high level of customer service during emergency and non-emergency situations.
- Receives fire and emergency calls and dispatches fire apparatus and personnel for Brampton, Mississauga and Caledon fire stations, through the Joint Fire Communications Centre;
- Operates console equipment, including telephone, radio, status control and computer-aided dispatch, while quickly analyzing information received from callers in order to dispatch the required apparatus and personnel;
- Responds to non-emergency general inquiry calls and redirects if appropriate;
- Elicit and understands direction and geographical information in a demanding, multi-tasking, team environment;
- Maintains radio contact with all vehicles, both at emergencies and other communication centre activities;
- Exercises good judgement and follows established procedures in decision making responsibilities within the Emergency Services division;
- Performs system tests, maintains accurate records and other communication functions as required;
- Performs other similar and related duties as assigned.

**SELECTION CRITERIA**:
***

**EDUCATION & REQUIRED EXPERIENCE**:

- Grade 12 education or equivalent secondary education as established by the Ontario Ministry of Education;
- Graduate of a post-secondary Emergency Services Dispatch accredited certification OR previous Emergency Services Communications Centre experience;

**OTHER SKILLS AND ASSETS**:

- Demonstrated communication skills, both written and verbal;
- Demonstrated ability to speak clearly and precisely while under stressful situations;
- Demonstrated ability to work independently and within a team environment;
- Demonstrated customer service and public relations skills;
- Demonstrated reliability;
- Must possess and maintain a valid, non-probationary, Class “G” Ontario Driver’s License;
- Proficiency with Microsoft Office Suite;
- Ability to handle sensitive and confidential information;
- Ability to perform radio dispatch duties in an often demanding and stressful emergency environment;
- Must be willing and able to wear all required uniform clothing and/or personal protective equipment as assigned/required;
- Must be able to work variable hours including nights, weekends and holidays as scheduled.

**PREFERRED QUALIFICATIONS**:

- Possession of both a post-secondary Emergency Services Dispatch accredited certificate and previous Emergency Services Communications Centre experience is preferred.
- Good knowledge of streets, fire station locations and Peel Region geography is an asset.

***LI-AV**
- **_Various tests and/or exams may be administered as part of the selection criteria._

**Interview**:Our recruitment process may be completed with video conference technology.

If you would like to request content in an alternate format, please contact the Accessibility office by submitting a new Alternate Format Request.

  • Retail Operations Manager

    3 weeks ago

    Brampton, Ontario, Canada Skylinx Communications Full time

    We are seeking a Retail Operations Manager to join our team at Skylinx Communications.Job Summary:The Retail Operations Manager is responsible for overseeing the day-to-day operations of our retail store, ensuring a high level of customer satisfaction and sales performance.Key Responsibilities:Supervise and manage a team of sales staffAssign duties and tasks...

  • IP Network Engineer Position at Rogers Communications

    2 weeks ago

    Brampton, Ontario, Canada Rogers Communications Full time

    At Rogers Communications, we are on a mission to connect Canadians with the people and things that matter most. Our team of passionate professionals works tirelessly to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology.We drive large-scale, complex, and high-visibility technology projects and...

  • Director, Store Operations

    3 weeks ago

    Brampton, Ontario, Canada Rogers Communications Full time

    Role OverviewRogers Communications is seeking a highly motivated and experienced Director, Store Operations to join our retail team. As a key member of our leadership team, you will be responsible for driving business results and ensuring exceptional customer experiences across our retail stores.Key ResponsibilitiesDevelop and implement store operations...

  • Data Center Operator

    1 week ago

    Brampton, Canada Rogers Communications Full time

    **Who we’re looking for**: We are looking for a talented Critical Infrastructure Operator to support the Sr. Manager of Critical Infrastructure Implementation and Operations as an individual contributor. We’re seeking someone with a genuine passion for the operations of data centers and all the electrical and mechanical components that keep them running....

  • Retail Operations Manager

    2 weeks ago

    Brampton, Ontario, Canada Skylinx Communications Full time

    Job SummaryWe are seeking an experienced Retail Operations Manager to join our team at Skylinx Communications. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our retail store.About the RoleThis is a permanent full-time position with an estimated salary range of $45,000 - $60,000 per year,...

  • Leading Finance Systems Specialist

    3 weeks ago

    Brampton, Ontario, Canada Rogers Communications Full time

    We are a leading telecommunications company with a commitment to innovation and excellence. Our team is dedicated to delivering exceptional service and building strong relationships with our customers.The role of system support specialist for the general ledger, standard chart of accounts finance system will be responsible for leading the implementation of...

  • Telecom Network Operations Specialist

    3 weeks ago

    Brampton, Ontario, Canada Rogers Communications Full time

    At Rogers Communications, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. As part of our Technology team, your goal will be connecting Canadians to the people and things that matter most.We drive large-scale, complex, and high-visibility technology projects and programs that...

  • Operations Manager

    5 months ago

    Brampton, Canada Rogers Communications Full time

    At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrates a special...

  • Technical Operations Specialist

    2 weeks ago

    Brampton, Ontario, Canada Rogers Communications Full time

    About Rogers CommunicationsRogers Communications is a leading Canadian telecommunications and media company dedicated to connecting Canadians to the people, things, and experiences that matter most. Our technology team works tirelessly to support 30 million Canadians each month through managing a robust portfolio of innovative technologies.

  • System Lead

    2 weeks ago

    Brampton, Ontario, Canada Rogers Communications Full time

    We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. As a key member of our Corporate team, you will play a vital role in driving the development and implementation of value-added initiatives within our organization.This position involves co-leading the...

  • Junior Lettershop Operator

    6 months ago

    Brampton, Canada Data Communications Management - DCM Full time

    **Position**:Junior Lettershop Operator **Shift**:Afternoons 2:00 PM to 10:00 PM & Night Shift 10:00 PM to 6:00 AM **Type**: Full Time, Permanent **Location**: Brampton, ON From traditional print to digital, direct contact to internal communications, we help our clients transform their business communications. A Junior Lettershop Operator assists with the...

  • Press Operator Trainee

    5 months ago

    Brampton, Canada Data Communications Management - DCM Full time

    **Position**: Press Operator Trainee **Type**: Full time, permanent **Location**: Brampton, ON We are looking for a dedicated individual with a keen eye for detail and a strong mechanical inclination to join our team as a Press Operator Trainee. The Press Operator Trainee will learn to set up and operate a rotary flexographic press, ensuring high-quality...

  • Telecom Operations Expert

    2 weeks ago

    Brampton, Ontario, Canada Rogers Communications Full time

    At Rogers Communications, our Technology team is dedicated to connecting Canadians to the people and things that matter most. With a robust portfolio that champions leading-edge technology, we drive large-scale, complex, and high-visibility projects and programs shaping the future of technology in Canada.What We OfferWe are offering a competitive salary of...

  • Transportation Load Coordinator

    2 weeks ago

    Brampton, Ontario, Canada Owner Operator hiring Full time

    We are seeking an experienced Transportation Load Coordinator to join our team. In this role, you will be responsible for coordinating Canada-wide full loads and LTL shipments for our clients.Your key responsibilities will include:Booking transportation loads and managing shipping logisticsNegotiating with carriers to secure the best ratesClosely monitoring...

  • Flexographic Press Operator Trainee

    4 weeks ago

    Brampton, Canada Data Communications Management - DCM Full time

    **Position: Press Operator Trainee** **Type: Permanent Full Time** **Location: Brampton, ON** DCM is a communication solutions partner that adds value for major companies across North America by creating more meaningful connections with their customers. We pair customer insights and thought leadership with cutting-edge products, modular enabling technology,...

  • Flexographic Press Operator Trainee

    6 months ago

    Brampton, Canada Data Communications Management - DCM Full time

    **Position: Press Operator Trainee** **Type: Permanent Full Time** **Location: Brampton, ON** DCM is a communication solutions partner that adds value for major companies across North America by creating more meaningful connections with their customers. We pair customer insights and thought leadership with cutting-edge products, modular enabling technology,...

  • Technical Network Operations Specialist

    2 weeks ago

    Brampton, Ontario, Canada Rogers Communications, Inc. Full time

    About Rogers Communications, Inc.Rogers Communications, Inc. is a leading Canadian telecommunications company that strives to connect Canadians to the people and things that matter most. Our Technology team works tirelessly to deliver top-notch services and cutting-edge technology solutions that shape the future of communication in Canada.We are currently...

  • Press Operator Trainee

    6 months ago

    Brampton, Canada Canada Data Communications Management Corp. Full time

    **Position: Press Operator Trainee** **T**ype: Permanent Full Time** **Location: Brampton, ON** DCM is a communication solutions partner that adds value for major companies across North America by creating more meaningful connections with their customers. We pair customer insights and thought leadership with cutting-edge products, modular enabling...

  • IT Auditor

    5 months ago

    Brampton, Canada Rogers Communications Full time

    We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of...

  • Retail Store Manager

    3 weeks ago

    Brampton, Ontario, Canada Skylinx Communications Full time

    About the RoleWe are seeking a highly skilled Retail Store Manager to join our team at Skylinx Communications. As a key member of our retail operations, you will be responsible for leading a team of sales staff and overseeing the daily activities of our retail store.Job SummaryThe successful candidate will have excellent leadership skills, a strong...