Ttc Client Account Manager

4 weeks ago

Thornhill, Canada AECOM Full time

Company Description
**Work with Us. Change the World.**

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of nearly 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

**Job Description**:
**AECOM **Buildings + Places is seeking a TTC Client Account Manager** **to be based out of our Markham office.

AECOM Buildings + Places Canada (B+P Canada) is a vibrant and growing fully integrated team spanning architecture, all the building’s engineering disciplines, landscape architecture, urban planning, urban design, economics and asset management for design and infrastructure projects. Project assignments may include, although not limited to: Transit and Municipal, Commercial, and Institutional projects, Justice, Education and Government.

**Major Responsibilities**:

- Primary contact and leader for AECOM’s relationship with the Toronto Transit Commission (TTC).
- Responsible for developing, growing, and sustaining AECOMs business for the TTC.
- Coordinates AECOMs interactions with the TTC, to ensure consistent high quality of service and to resolve any delivery issues or conflicts.
- Plans, organizes, and implements account management activities for the Toronto Transit Commission (TTC) account.
- Accountable for meeting key business plan objectives for the TTC account portfolio.
- Monitors TTC projects to ensure high-quality delivery, technical excellence, and consistent client service experience.
- Identifies risks and manages TTC project delivery to mitigate impact.
- Demonstrated ability to set short and medium-term goals and strategies for the TTC account to align with the client’s needs.
- Identifies evolving resourcing needs for TTC portfolio.
- May supervise and oversee other account management staff. Coaches and supports other team members in building strong relationships across the organization.
- Supports the attraction and retention of business development talent.
- Participates in decision-making.
- Works independently to pursue the development of new TTC business prospects.
- Assists in the development of TTC proposals and gives presentations to the client.
- Generally has business development, account management and/or technical experience, may require hands-on cost proposal development.
- May have wider market sector or business development responsibilities.

**Qualifications**:
**Minimum Requirements**:
To be considered for this position, applicants must possess, at the very least:
BA/BS + ten (10) years of relevant experience, including 2 years of leadership.

Demonstrated equivalency of experience and/or education may be considered.

Additional Information

Relocation is not available for this position.

Sponsorship for Canadian employment authorization is not available for this position.

Offered rate of compensation in Markham will be based on individual education, qualifications, experience, and work location. The salary range for this position is $137,000 - $200,000.

**About AECOM**

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public

**Freedom to Grow in a World of Opportunity**

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together - your growth and success are o

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