Communications Manager

2 weeks ago


Ottawa, Canada National Arts Centre - Centre National des Arts Full time

**Introducing the National Arts Centre**
The National Arts Centre (NAC) is Canada's bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams-the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety-and nurtures the next generation of audiences and artists from across Canada. The NAC is located on the traditional, unceded, unsurrendered territory of the Anishinabe Algonquin Nation.

At the National Arts Centre, we believe the performing arts are vital to the human experience. A house of dreams for the Canadian performing arts, we work with artists and arts organizations from across this land to revitalize our sector.

Curious to learn more? Read our 2023-2026 Strategic Plan, _The Journey Ahead_.

**Equity, Diversity, Inclusion, Anti-Racism and Accessibility**
We are on a journey, committed to ensuring that equity, diversity, inclusion, accessibility, anti-racism and reconciliation with Indigenous peoples will guide our actions.

Job Number: J0424-0080

Job Title: COMMUNICATIONS MANAGER

Employment Type: Full-Time, Term

Job Category: Communications

Open Positions: 1

Posting Date: April 3, 2024

Closing Date: May 5, 2024

**Salary**: $85,500.00 - $106,800.00/Year

Language Requirement: Bilingual

Working Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. (35 hours per week). Full-time term position (until September 2025). Position with benefits and pension plan.

Job Reports To: Senior Manager, Communications

**Key Activities**:

- Reporting to the Senior Manager, Communications, the Manager, Communications is responsible for the development and implementation of communications strategies, coordination and alignment of messaging and narratives, demonstrating strong background in storytelling and communications management to oversee the effective operations of the communications team.
- The Manager, Communications, leads two full-time employees supporting the NAC’s social media activities and communications for the NAC’s programs and public spaces, as well as a term contract employee supporting special initiatives such as Summer Programming and the Big Bang Festival in the winter, and leads on special projects such as the Governor General’s Performing Arts Awards and the NAC’s Fall Gala. The Manager, Communications, provides leadership and is responsible for the successful implementation of the NAC’s communications strategies through an integrated, agile and collaborative approach, working with the Marketing and Digital Experiences & Design teams.
- The Manager, Communications ensures bilingual communications activities are consistent across the organization, and with key stakeholders, advises on the most appropriate communications strategies and provides recommendations to various internal stakeholders.
- Duties include, but are not limited to:
- Work closely with team members within Communications, Marketing and Digital Experiences & Design, as well as internal stakeholders in programming, plan and facilitate the coordination and integration of communications approaches in support of the NAC’s strategic plan and vision;
- Oversee daily operations and the editorial/content calendar, to ensure communication needs for internal and external are properly resourced and deliverables met for the NAC’s activities outside of artistic programming (notably publics spaces and special projects);
- Supervise and provide strong people leadership, coaching and oversight to a team of three (3) communications strategists, including establishing annual work objectives based on corporate priorities, evaluating and monitoring performance;
- Collaborate, plan and deliver reactive and proactive media strategies, including the development of communications products, for special events such as the Governor General’s Performing Arts Awards and the NAC’s Fall Gala;
- Lead the continuous improvement of the NAC’s communications processes and channels;
- Establish targets and key performance indicators, and reports on effectiveness and impact of communications strategies and activities;
- Ensure the NAC’s brand is well represented, and its positive reputation sustained across all media, and proactively pitch stories to mainstream and national media;
- Involves on-call and responsiveness to media requests and issues management.

**Skill Requirements**:

- A post-secondary degree in a field related to the position such as media studies, public relations, communications, journalism, marketing or other discipline relevant to the position, or a combination of education, training and experience related to the position.
- A minimum of five (5) years of relevant experience in strategic management and implementation of communications and social media strategies, plans and products;
- A minimum of three (3) years of relevant experience supervising staff, providing support, f



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