Technician, IT Support

3 weeks ago


Québec, Canada Nestor Full time

Welcome home

At Nestor, we believe that work is more than a job; it's a place of fulfillment. We create opportunities for everyone to realize their potential and grow with us, while transforming the industry.

We help current and aspiring homeowners take on and carry out their real estate projects with confidence. We provide quick access to a network of skilled professionals every step of the way, whether its to buy or sell a house, undertake a major renovation project, or keep up with routine home maintenance.

To achieve this, we have developed a corporate culture that truly puts the employee at the heart of its priorities.
- Ça te parle? Tu aimerais mettre ta passion à profit et te joindre à l’équipe d’Infrastructure, Support technique et sécurité informatique à titre de Conseiller(ère), support technique ?

Concrètement, à quoi ressembleront tes journées ?- Effectuer le soutien technique aux employés (95%) et clients (5%) via nos outils;-
- Travailler en équipe pour identifier et résoudre les problèmes;-
- Préparer le matériel et faire les installations selon les besoins de l'entreprise;-
- Participer à l’optimisation des processus et méthodes de travail;-
- Documenter, au besoin, dans notre base de connaissance interne.- Ce qu’il te faut pour être Conseiller, support technique chez nous?- Un DEP un AEC ou un DEC en informatique complété;-
- Au moins 3 ans d’expériences pertinentes en soutien technique;-
- Une bonne connaissance des équipements physiques PC et Mac;-
- Un intérêt marqué pour le Web;-
- Être autonome;-
- Avoir le désir d’apprendre;-
- Travailler avec prudence et rigueur;-
- Avoir l’esprit d’équipe;-
- Bilinguisme (un atout).- Quel sera ton environnement technologique ?- Microsoft Office 365, WDS, ADUC, Windows 10, Suite Office;-
- Suite Atlassian;-
- Manage Engine;-
- MacOS, iOS, Apple Configurator 2;-
- Cisco UCCX, SugarCRM, Forticlient, ESET.Des avantages qui font une réelle différence- Un programme d’assurances collectives payées en partie par l’employeur (assurances médicaments, dentaire, voyages, vie, invalidité, etc.) incluant un compte santé de 500 $ ;
- Système de bonification afin de souligner et récompenser ton travail;
- L’accès à un programme d’aide aux employés et à leur famille (PAEF);
- Un service de télémédecine-
- Une allocation annuelle de 200$ pour tes activités sportives et culturelles;-
- 5 journées de congés mobiles payés dès ton entrée en poste;-
- Plusieurs rabais employés afin que tu réalises tes projets immobiliers en pleine confiance et à moindres coûts.Et on ne se limite pas à cela, parce qu’on se soucie réellement de toi:
- Un processus d’intégration pour te familiariser rapidement avec ton environnement de travail et nos services;-
- Une formule de télétravail hybride et flexible qui te permet de travailler de la maison sans devoir te présenter un minimum de journées au bureau par semaine;-
- Un environnement de travail qui priorise autant ton développement professionnel que ton épanouissement personnel;-
- Un club social qui veille à rendre ton quotidien chez nous plaisant et stimulant;-
- Du travail d’équipe collaboratif où tes plus folles idées sont accueillies et même encouragées.Nestor is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance, ProAssistance and FairSquare.

LBNS

EP1



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