Administrative Associate

3 weeks ago

Burnaby, Canada CBI Health Full time

**Administrative Associate
- Burnaby, BC**:
CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join the new CBI Health and find where your better begins. Learn more at cbihealth.ca.

**About Rehabilitation Services**:
CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We offer personalized rehabilitation services to help our clients live a healthy, active and independent lifestyle. We provide community-based rehabilitation including physiotherapy, sports medicine, osteopathic and chiropractic care for our clients, helping them regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients.

**About this opportunity**:
Are your organizational skills enhanced by a can-do attitude and a commitment to exemplary customer service? If so, CBI Health has an excellent opportunity for you to join our team as an administrative professional in our out-patient clinic. As a full-time Administrative Associate at our busy clinic, you will be the face and voice of an accredited, innovative healthcare organization providing high-quality services throughout the community.

**Take an inside look at what you’ll do each day**:

- Direct incoming calls received and provide callers with information about the facility
- Be the first point of contact for clients in the clinic
- Pulls charts used for daily appointments, file charts, reports and other correspondence
- Enters client data, client charges, collect payments and issues receipts
- Manages the appointment schedule to minimize cancelled appointments and vacancies
- Perform general office duties and provide administrative support

**What you need to be successful**:

- 1 to 2 years experience in a reception or customer service role is an asset
- A post-secondary education in medical office/business administration is an asset
- Experience using Microsoft Office (Word, Excel and Outlook) and a publishing program
- A professional approach to customer service
- A creative approach with a can-do attitude
- Effective problem-solving skills

**What CBI Health offers you**:

- Continuous learning and skills development, including management opportunities
- Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
- Flexible hours, which allow work-life balance and focus on quality of life

**About Us**

For millions of Canadians, CBI Health is where better begins. We are Canada’s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients’ lives and help shape healthcare for the better. Learn more at cbihealth.ca.

CBI Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.

**Our commitment to diversity, equity and inclusion**:

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