Contract Administrator

3 weeks ago

Dorval, Canada CBS Maintenance Full time

**Principales fonctions et obligations**:
**Responsabilités du poste**:

- **Gestion de la liaison et des relations**:
Agir en tant que point de contact principal et intermédiaire de confiance pour le contrat client, tout en développant des relations solides et collaboratives avec la direction et les parties prenantes du client.
- **Validation et approbation des factures**:
Collaborer avec le département des opérations pour garantir l'exactitude, l'exhaustivité et l'approbation en temps opportun de toutes les factures des sous-traitants liées au contrat client, afin de faciliter le traitement efficace des paiements.
- **Gestion des devis**:
Préparer des devis détaillés pour les services destinés au client, effectuer des suivis auprès de la direction du client pour obtenir des approbations et coordonner le traitement des paiements pour assurer une exécution sans faille.
- **Autorisation des services**:
Suite à l'approbation des devis, autoriser la prestation des services en coordonnant efficacement avec le département des opérations pour initier une exécution dans les délais.
- **Supervision des bons de travail**:
Surveiller l'avancement des bons de travail pour les services spéciaux en s'engageant régulièrement avec les superviseurs sur place afin d'assurer l'achèvement des services et le respect des normes de qualité.
- **Création et livraison des factures**:
Générer des factures précises pour les services fournis au client et les transmettre par les canaux appropriés afin de faciliter les paiements.
- **Suivi des devis et des prix**:
Maintenir à jour les dossiers de tous les devis, effectuer des suivis en temps opportun et gérer une fiche de prix détaillée pour toutes les localisations au Canada et aux États-Unis.
- **Gestion des comptes clients**:
Superviser les comptes clients, assurer la collecte rapide des paiements conformément aux termes convenus et résoudre de manière proactive toute divergence.
- **Suivi de l’utilisation des systèmes**:
Collaborer avec l’analyste des rapports pour suivre et optimiser l’utilisation de Locspect dans toutes les localisations au Canada et aux États-Unis, favorisant ainsi l’adoption et l’efficacité du système.
- **Mise à jour des données**:
Travailler en étroite collaboration avec la gestion des installations, l’analyste des rapports et le programmeur pour maintenir et mettre à jour des codes de localisation fonctionnelle des services précis.
- **Support et engagement client**:
Offrir un service client exceptionnel en répondant aux demandes, en résolvant les problèmes et en améliorant la satisfaction du client.
- **Support aux soumissions de contrats**:
Participer à la préparation de spécifications détaillées et de la documentation pour les nouvelles soumissions de contrats, contribuant ainsi au positionnement concurrentiel de l’entreprise.
- **Gestion des dossiers**:
Maintenir des dossiers complets et à jour sur les sites du client, les contacts et les détails opérationnels associés.
- **Facilitation des réunions**:
Organiser des réunions stratégiques hebdomadaires en collaboration avec le département des opérations et la direction du client pour examiner les progrès, résoudre les problèmes et aligner les priorités.
- **Communication quotidienne**:
Échanger quotidiennement avec le superviseur du contrat pour discuter des factures, du rapprochement des paiements et d'autres tâches ponctuelles afin d'assurer un alignement constant et l'accomplissement des tâches.
- **Assistance au superviseur**:
Soutenir le superviseur du contrat dans ses fonctions en fournissant un appui administratif et opérationnel pour simplifier la gestion et l'exécution du contrat.
- **Coordination collaborative**:
Collaborer avec les parties prenantes internes et externes, y compris la gestion des installations, les équipes opérationnelles et celles chargées des rapports, pour assurer une exécution fluide des contrats et l’excellence opérationnelle.
- **Administration générale**:
Effectuer toute autre tâche liée à l’administration et à la gestion de CBS selon les besoins, en assurant la conformité, l’efficacité et l’alignement avec les objectifs organisationnels.

**Exigences en matière de formation et/ou d’expérience professionnelle**:

- **Diplôme collégial ou universitaire en comptabilité** (préféré).
- **Solides compétences informatiques** (Excel, Word, Outlook).
- **Expérience avec des logiciels de comptabilité** (ex. Netsuite, Acomba, etc.).
- **Esprit d'équipe** avec une attitude flexible et positive.
- Capacité à **s'adapter à un environnement de travail en constante évolution**.
- **Excellente organisation** et capacité à gérer efficacement plusieurs tâches simultanément.
- **Attention démontrée aux détails**.
- Capacité avérée à travailler avec **discrétion professionnelle** et à manipuler des informations confidentielles.
- **Compétences exceptionnelles en service à la clientèle**, avec une aptitude à interagir avec tous les niveaux de l'organisation ainsi qu’avec les fournisseurs exte

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