Digital Automation Specialist

3 weeks ago

North York, Canada Nestle Operational Services Worldwide SA Full time

**Position Snapshot**
**Business area: Nestlé Canada Inc.**
**Location: North York, ON located at 25 Sheppard Ave W, North York, ON M2N 6S8; Hybrid**

**A little bit about us**
While Nestlé is known for KitKat, Gerber, Nescafe, and Häagen-Dazs, our recipe for success comes down to one thing: our people.

We strive to lead a people-focused culture that empowers employees to bring their authentic selves to work each day. There are 3,000+ members of Nestlé Canada celebrated for taking action using agility, courage, and trust to find solutions that benefit the business or greater good. We’re a team of changemakers, who are curious and challenge the status quo, that take risks that will help drive us forward.

Our focus is not only on nourishing our customers, but also about enriching you. We know that empowerment leads to strong employee engagement, a great work culture, and motivated employees.

**What to Expect**:
As a Digital Automation Specialist, you will play an important role in our digital transformation journey by revolutionizing business processes and unlocking digital automation opportunities across the organization. You will drive the acceleration of our Citizen Development program supporting citizen developers on low-code automation platforms such as Automation Anywhere and Power Automate. You will build capabilities in digital automation in our non-technical employees and drive business process analysis to find new opportunities where digital automation can bring improved business efficiency and productivity gains.

**A day in the life**:
We are a team of IT professionals from many countries and diverse backgrounds, each with unique missions and challenges in the biggest health, nutrition and wellness company of the world. We innovate every day through forward-looking technologies to create opportunities for Nestlé’s digital challenges with our consumers, customers and at the workplace. We collaborate with our business partners around the world to deliver standardized, integrated technology products and services to create tangible business value.
- Meet with various business units to understand their processes and identify opportunities for digital automation, while conducting analysis of existing business processes to identify areas for improvement.
- Utilize low code automation platforms such as Automation Anywhere and Power Automate Desktop to support the design and build of automation solutions.
- Deliver training on Low-code Platforms; such as Automation Anywhere, Power Automate Desktop, and drive engagement with our Citizen Development community through our Citizen Development Framework.
- Develop and monitor key performance indicators (KPIs) related to business productivity gains. Deliver comprehensive reports and recommendations to stakeholders and management based on the findings from KPI tracking.
- Enforce Compliance by Design in developed solutions and adhere to the governance guidelines model to ensure seamless business continuity.
- Communicate Success Stories and drive advocacy across the organization.

**Role Requirements**
- Extensive knowledge and experience with low-code automation platforms, including Automation Anywhere, Power Automate Desktop, Blue Prism.
- Proficient in business process analysis and process improvement methodologies, enabling effective identification and implementation of automation solutions.
- Strong analytical and problem-solving skills to identify automation opportunities and design efficient solutions.
- Excellent communication and interpersonal skills, facilitating collaboration and influencing stakeholders.
- Demonstrated adaptability and eagerness to learn new technologies and platforms, coupled with the ability to work independently and collaboratively in a fast-paced environment.

**Preferred Skills**
- Proficient in automation tools such as Automation Anywhere, Power Automate Desktop, and Blue Prism, with recent hands-on experience showcasing expertise in these platforms.
- Previous experience in a similar role, focusing on business process analysis and implementing automation solutions, indicating a track record of successful automation projects.
- Familiarity with programming languages and scripting including Python, Java, C#, etc.

**Benefits**
- Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment
- Company matched pension plan
- Three weeks of Vacation and five personal days (Personal Paid Holidays)
- Flexible and hybrid work arrangements
- Excellent training and development programs as well as opportunities to grow within the company
- Access to Educational Assistance & Tuition Reimbursement
- Bonus eligibility
- Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirming procedures
- Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions, gender

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