Operations Supervisor

6 months ago

Etobicoke, Canada First Capital Full time

First Capital [TSX: FCR.UN] owns, manages and develops grocery-anchored open-air centres in neighbourhoods with the strongest demographics in Canada. As one of Canada’s top employers, we foster a vibrant culture that ensures equal opportunity and well-being for all employees in a dynamic workplace. We are proud to provide rewarding opportunities to build meaningful careers in a fun and high-performing environment.

**THE ROLE**:
As Operations Supervisor, you will oversee building operations and maintenance programs and services for an assigned portfolio of retail and office properties. Reporting to the Senior Property Manager, you will ensure that assigned properties are maintained to the highest level of operational efficiency to support the delivery of "best in class" operations and enhance tenant relationships.

You will be required to travel regularly throughout your assigned properties, and a valid driver's license and clean abstract will be essential. You will also need to supply and maintain a reliable service vehicle.

**WHAT YOU WILL DO**:

- Maintain effective preventative and corrective maintenance programs for all HVAC, mechanical, plumbing, electrical and site services and oversee all maintenance activities. Ensure these maintenance programs are documented and performed.
- Manage the BES systems where applicable and ensure proper programming and maintenance are conducted.
- Track all utility data and meters, including the preparation of monthly, quarterly, or annual reporting for accounting and tenants via manual reads, Carma, Wyse, or similar software programs.
- Support in the preparation and coordination of various tenders while overseeing subcontractor performance in executing maintenance-related projects.
- Supervise maintenance and cleaning teams in the delivery of maintenance programs while ensuring the prioritization of tasks and deadlines.
- Ensure materials and services purchased are authorized, cost-effective and obtained in appropriate quantities.
- Administer the quality assurance program to ensure delivered services meet or exceed contract requirements and follow standard operating procedures.
- Oversee the repair and maintenance of operations equipment.
- Assist with conducting the Annual Building Inspection, creating annual property budgets, and maintaining budget compliance for the assigned portfolio throughout the year.
- Conduct monthly property inspections as detailed in Building Engines, including monthly lighting inspections.
- Ensure that designated properties adhere to the highest standards and remain secure beyond regular hours. This entails arranging additional security needs and providing suggestions for improvements whenever necessary.
- Ensure all buildings comply with Municipal, Provincial, and Federal Legislation and FCR corporate policies, procedures, and guidelines related to environmental, health, and safety.
- Collaborate closely with the Property Management team on various facets, including the preparation of LEED and BOMA Best submissions.
- Other duties as required and assigned.
- You must be available to work on-call/standby after regular business hours and respond to emergency calls to provide sufficient building coverage.

**WHAT YOU BRING**:

- Three (3) to five (5) years of relevant property maintenance experience.
- Building Environmental Systems (BES) Certification Class I or Class II, or equivalent technical education as an asset.
- Knowledge of building operations systems, including building automation, electrical and plumbing systems, HVAC, Fire Alarm and Life Safety.
- Knowledge of Environment, Health and Safety regulations and procedures, including national and industry codes such as WHMIS.

**WHAT YOU NEED TO BE SUCCESSFUL**:

- Strong leadership qualities with the ability to work independently while being a strong team player; willing to step in and lend a hand as needed and identify the opportunities to do so.
- A service-oriented attitude; you care about providing exceptional customer service, with the ability to problem solve and offer solutions over a wide variety of disciplines.
- Excellent communication and interpersonal skills to effectively collaborate with tenants, contractors and vendors, internal teams, and others.
- Excellent attention to detail and exceptional time management skills to coordinate competing priorities and deadlines.
- Strong computer skills, knowledge of Microsoft Office, iPhone operation, and experience with Computerized Maintenance Management Systems. Experience with Building Access Control Management software would be an asset.

**WHAT WE OFFER**:
We invest in People. Along with our competitive compensation packages—we’re always thinking of new ways for our people to share in the company’s success. We are very proud to offer the following to our employees:

- Flexible Hours
- Company-matched savings plans
- Annual Wellness Subsidy
- Tuition & Development Program
- Employee Referral Program
- Rewards and

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