Guest Service Representative/night Auditor
2 weeks ago
Follow the Five Quality Standards of Cleanliness, Friendliness, Caring, Reliability and Value in all aspects of your work.
Ensure Superior Guest service is provided at all times
- Greet and serve Guests in a cheerful and friendly manner
- Ensure that all Guests receive the highest quality of service
- Process Guest reservations, registration and check out efficiently
- Complete all Front Office accounting tasks
- Answer phone calls and assist caller or redirect call as requested
- Respond to all inquiries politely and as completely as possible
- Know and provide information about the Hotel
- Update information in the Front Office system as required
- Sell effectively and be aware of current availability, rates and specials
- Handle problems effectively and efficiently
- Access reservation system and enter reservations into the property management system.
Process room charges
**Job Type**: Part-time
Part-time hours: 20-30 per week
**Salary**: $16.45 per hour
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
Work Location: One location
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