Assistant Foh Manager and Social Media Manager
2 weeks ago
If you just LOVE engaging with people, in person and online, this may be the right job for you. If you can handle a bar environment, and manage people, we are looking for you. If social media is your thing, this could be a match.
Gladstone is a brewery and lounge in downtown Courtenay. We offer a fun working environment with an outstanding team of friendly professionals, and benefits.
**Assistant Manager Responsibilities**:
- Leading staff in providing excellent service to patrons.
- Cutting staff appropriately, or calling in extra staff to ensure that bar is well staffed during peak hours.
- Direct and lead cleaning and closing tasks.
- Setting and enforcing quality and safety controls.
- Ensuring licenses are updated and in line with current legislation.
- Working with diverse personalities both on the staff and patrons.
- Taking part in promotional events.
- Diffusing tense situations between patrons or staff members to prevent possible safety or legal issues, ejecting unruly persons, if needed.
- Maintaining a fun, safe atmosphere for patrons.
**Night Lounge Manager Requirements**:
- High school diploma.
- Restaurant or management experience or more education is generally preferred.
- Strong understanding of business management and accounting principles.
- Excellent computer, problem-solving, and customer service skills.
- Exceptional communication and interpersonal skills.
- Ability to diffuse tense situations and resolve conflicts.
- Willingness to work during peak hours, including nights, weekends, and holidays.
- Effectively delegate responsibilities and maximize resources.
- Decisiveness.
- Ability to walk, stand, and occasionally carry heavy items in a fast-paced, stressful environment.
**Social Media Manager Responsibilities**:
- Perform research on current benchmark trends and audience preferences.
- Design and implement social media strategy to align with business goals.
- Set specific objectives and report on ROI.
- Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news).
- Monitor SEO and web traffic metrics.
- Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency.
- Communicate with followers, respond to queries in a timely manner and monitor customer reviews.
- Work with art director on social media accounts’ design (e.g. Facebook timeline cover, profile pictures).
- Suggest and implement new features to develop brand awareness, like promotions and competitions.
**Social Media Manager Requirements**:
- Proven work experience with social media.
- Excellent copywriting skills.
- Ability to deliver creative content (text, image and video).
- Solid knowledge of SEO, keyword research and Google Analytics.
- Knowledge of online marketing channels.
- Analytical and multitasking skills.
- Excellent communication skills.
**Salary**: $33.00-$38.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Overtime pay
- Tips
Ability to commute/relocate:
- Courtenay, BC V9N 1G6: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Serving: 4 years (preferred)
Work Location: One location
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