Assistant Foh Manager

2 months ago


Courtenay, Canada Gladstone Brewing Co. Full time

At Gladstone we take leadership seriously. Assistant managing provides loads of opportunities to have a laugh with customers and challenge yourself as a role model, with servers. If you know how to be a leader, but also love to have a great time, this job could be for you.

**Assistant Manager Responsibilities**:

- Leading staff in providing excellent service to patrons.
- Cutting staff appropriately, or calling in extra staff to ensure that bar is well staffed during peak hours.
- Direct and lead cleaning and closing tasks.
- Setting and enforcing quality and safety controls.
- Ensuring licenses are updated and in line with current legislation.
- Working with diverse personalities both on the staff and patrons.
- Taking part in promotional events.
- Diffusing tense situations between patrons or staff members to prevent possible safety or legal issues, ejecting unruly persons, if needed.
- Maintaining a fun, safe atmosphere for patrons.

**Requirements**:

- High school diploma.
- Restaurant or management experience or more education is generally preferred.
- Strong understanding of business management and accounting principles.
- Excellent computer, problem-solving, and customer service skills.
- Exceptional communication and interpersonal skills.
- Ability to diffuse tense situations and resolve conflicts.
- Willingness to work during peak hours, including nights, weekends, and holidays.
- Effectively delegate responsibilities and maximize resources.
- Decisiveness.
- Ability to walk, stand, and occasionally carry heavy items in a fast-paced, stressful environment.

**Salary**: $33.00-$38.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay
- Tips

Ability to commute/relocate:

- Courtenay, BC V9N 1G6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Serving: 5 years (preferred)

Work Location: In person



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