Creative Accounts Manager
4 weeks ago
**Position Overview**
The Creative Accounts Manager is responsible for leading and developing a sales strategy focused on achieving revenue and profitability goals for strategic revenue offerings, including creative, décor & design, and digital. The individual in this role is responsible for driving revenue growth directly with clients. This position reports to the VP, Creative, Digital & Marketing.
**Key Job Responsibilities**
**Business Development**
- Actively research the national market to identify new sources of revenue growth from new and existing clients pertaining directly to strategic revenue services (creative, décor & design and digital)
- Participate in developing annual strategic revenue sales growth goals/targets and plans to achieve them
- Perform business development activities - lead the sales process to grow existing customers and to win new clients
- Collaborate internally with creative, décor & design, and digital team members across Encore to contribute in securing new National business
- Track business development/sales activities in the CRM system.
- Attend and lead client meetings to showcase the latest creative, design & décor and digital service offerings
- Share account growth and new client acquisition best practices internally
- Train and coach sales team members nationally to ensure continued success in selling creative, décor & design and digital services
**Sales Leadership**
- Work with AMs/AEs to deploy value proposition to create winning sales strategies and gain profitable market share
- Provide a regular, accurate sales forecast
- Track and report on revenue metrics
- Create training programs and host regular sessions to increase awareness of strategic revenue services throughout the organization
**Team & Market Planning**
- Analyze current set of offerings to determine performance in the current state
- Consult on potential new offerings based on knowledge of the direct sales business and intimate understanding of client requirements in the market
- Develop and maintain a key account target/prospect list focused on growing strategic revenue
- Assist with RFP response where required
- Monitor customer, market, and competitor activity to develop and implement measures that maximize Encore’s success
- Monitor and analyze potential partnerships and new solutions that would assist in department growth
**Client Management**
- Be involved in managing key customer relationships and participate in closing strategic opportunities
- Manage customer expectations and contribute to a high level of customer satisfaction
**Corporate Leadership**
- Serve as an brand ambassador with clients, key relationships, and industry associations
- Foster a positive sales culture of success and ongoing goal achievement, maintaining high sales team member morale and engagement
- Promote our client as an employer of choice nationally
**Job Qualifications**
- 5+ years of progressive Sales Leadership experience
- Demonstrated history of year over year sales growth
- Results driven, energetic and focused
- Service oriented, professional image
- Clear, concise written and verbal communication
- Event or related industry experience
- Must be proficient in Microsoft Office and CRM Systems
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