IT Manager

3 weeks ago

Edmonton, Canada CMB Insurance Brokers Corporate Service Full time

Reporting directly to the VP Operations, your primary responsibility is to direct and manage the information technology department for CMB Group of Companies, its vendors and/or CMB staff within the IT department. The IT Manager is responsible for participating in strategic planning, goal setting, projects and program planning, gathering requirements, and determining project costs and implementation.

**ESSENTIAL FUNCTIONS**:
IT Manager Duties included but not limited to:

- Maintain, support, and develop all IT -related systems, operations, and services necessary to ensure optimal performance of company infrastructure with limited downtime.
- Plan, organize, control and evaluate IT and electronic data operations
- Manage the IT Department by coordinating internal staff, consulting resources and outside vendor relationships.
- Hold IT vendors accountable to maintain integrity and security of all company data.
- Monitor IT vendor SLA’s (service level agreements) and KPI’s as per contractual agreements.
- Participate in Strategic planning and goal setting for the department.
- Research new IT technologies to determine feasibility and impact that meet the needs of the organization according to our quarterly objectives.
- Develop and implement strategic plans for IT maintenance, improvements and upgrades based on our outsourced IT Managed Service Provider recommendations.
- Ensure IT vendors conduct regular audits of computer systems, networks, and other external resources.
- Develop IT Policies and Procedures and cascade to the CMB Group of Companies
- Research potential IT vendor alternatives, propose solutions, and manage contract negotiations.

**CMB TEAM SUPPORT**:

- Be familiar with and follow company policies and procedures as established (Employee Handbook, Finance policies and procedures, etc.).
- Attend and participate in staff meetings and company functions.
- Demonstrate good leadership qualities with a positive attitude and ability to motivate others

**KNOWLEDGE, EDUCATION AND EXPEREINCE**:

- Bachelor’s degree or diploma in Computer Science, or similar field
- Proven working experience as an IT Manager or relevant experience
- 5+ years Project Management Experience, PMP an asset but not required.
- Previous experience at an insurance brokerage or company is an asset but not required.
- Knowledge of computer hardware and software, including experience with virtualization, Microsoft Cloud, Microsoft Azure environment
- Excellent written and verbal communication.
- A collaborator that demonstrates initiative, is resourceful and helpful to others, and who is more concerned with the organization’s success than personal accolades.

**Job Types**: Full-time, Permanent

**Salary**: $85,000.00-$105,000.00 per year

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- Do you hold a Bachelors degree or diploma in Computer Sciences, or a related field?
- How many years of IT experience do you have?

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person

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