Customer Service Representative

3 weeks ago

Red Deer County, Canada Blue Grass Sod Farms Ltd. Full time

Are you the most organized person you know? Do you have a passion for business? Do you strive in a paced environment? Because Blue Grass is adding to our DREAM TEAM

INVALUABLE HANDS ON BUSINESS EXPERIENCE IN A BUSY ENVIRONMENT

We are hiring a new team member to work in the **Red Deer Office starting in Spring 2024**

Blue Grass is committed to excellence. We pride ourselves on supplying the highest quality landscaping and horticultural materials. We are seeking 3 new team members who are passionate about general business, business operations, sales, customer service and landscaping/horticulture.

**Responsibilities**:

- Processing payments accurately and efficiently
- Efficiently handling phone calls
- Provide superior customer service
- Take orders and accurately enter delivery information
- Working with dispatcher to ensure deliveries and logistics are efficiently met
- Maximizing sales by offering complimentary products at time of sale

**Requirements**:

- Strong attention to detail
- Strong business acumen
- Ability to work independently and as part of a team
- Customer service skills
- A positive attitude and willingness to learn
- Problem solving skills
- An interest in gardening and landscaping
- Proficient with technology (outlook, excel, point of sale systems, etc.)
- All applicants must have the ability to do light to moderate lifting.
- Excellent verbal and written communication skills in English
- Ability to communicate effectively in Spanish is a plus
- Strong phone etiquette and active listening skills

All applicants must be aware that Blue Grass customers deserve outstanding customer service.

We offer competitive compensation, including sales incentives, as well as opportunities for career growth and advancement. If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you.

Please note that this position does not require any specific educational background. We value relevant experience and the ability to effectively communicate with customers.

**Job Types**: Full-time, Seasonal
Contract length: 8 months

**Salary**: $15.00-$22.00 per hour

Expected hours: 20 - 44 per week

**Benefits**:

- Casual dress
- Company events
- Flexible schedule
- On-site parking
- Store discount
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Licence/Certification:

- Class 5 License (preferred)

Ability to Commute:

- Red Deer County, AB T4S 2A9 (required)

Ability to Relocate:

- Red Deer County, AB T4S 2A9: Relocate before starting work (required)

Work Location: In person

Application deadline: 2024-03-07
Expected start date: 2024-03-11

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