Lead, HR Technology

3 weeks ago

Toronto, Canada OMERS Full time

Reporting to the Associate Director, HR Technology within the HR Operational Excellence team, the Lead, HR Technology is a key contributor to the development of the HR Technology strategy including leading and participating in complex HR technology projects, driving change management initiatives, and troubleshooting system issues.

**Accountabilities**:
Oversee system administration tasks, such as user setup, system configurations, security management, and data integrity maintenance. Ensure HR technology systems are optimized, updated, and aligned with HR policies and practices.
Collect, analyze, and interpret HR data to generate meaningful insights, reports, and visualizations. Provide data-driven recommendations to HR leaders and stakeholders.
Identify opportunities for process optimization and automation by streamlining workflows, eliminating manual tasks, and implementing self-service capabilities.
Lead/participate in HR technology projects, including system upgrades, implementations, and enhancements. Manage project timelines, coordinate cross-functional teams, ensure successful project delivery, and provide post-implementation support and user training.
Provide advanced user support for HR technology systems, addressing complex inquiries, and troubleshooting system issues.
Provide change management support by providing expertise and guidance during system implementations, upgrades, or process changes, ensuring smooth transitions and user adoption.
Ensure compliance with data privacy regulations, security standards, and HR data governance policies. Implement data management practices to maintain data accuracy, integrity, and confidentiality in HR technology systems.
Provide guidance and mentorship to other team members on the HR Technology team.

**Skills & Experience**:
Bachelor’s degree in business or technology required.
Minimum 4+ years’ experience in SaaS HCM systems (Workday, Dayforce) configuration, support, business process administration and maintenance as a technical SME
Solid knowledge and understanding of HR Technology including Workday and other systems that integrate with workday.
A deep understanding of HR processes and Workflows including a strong understanding of data analysis and reporting to provide valuable insights to business stakeholders.
Experience with Workday Configurations, implementation projects, and providing root cause analysis
Strong attention-to-detail i.e. scoping business requirements and providing detailed documentation of processes for technical and non-technical audiences.
Continuous Improvement mindset with critical thinking, proactive solutioning and problem-solving skills.
Customer service mindset with ability to communicate effectively, manage relationships and influence decisions at various levels.
Team player with a positive attitude willing to learn from and mentor team members.

We believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members. In delivering on our pension promise, keeping us connected to our work and each other, our flexible hybrid work guideline requires teams to come to the office 3+ days per week.

LI-HYBRID

**Our story**:
Founded in 1962, OMERS is one of Canada’s largest defined benefit pension plans, with $127.4 billion in net assets as at June 30, 2023. OMERS is a jointly-sponsored pension plan, with more than 1,000 participating employers ranging from large cities to local agencies, and over half a million active, deferred and retired members. OMERS members include union and non-union employees of municipalities, school boards, local boards, transit systems, electrical utilities, emergency services and children’s aid societies across Ontario. Contributions to the Plan are funded equally by members and employers. OMERS teams work in Toronto, London, New York, Amsterdam, Luxembourg, Singapore, Sydney and other major cities across North America and Europe - serving members and employers and originating and managing a diversified portfolio of high-quality investments in public markets, private equity, infrastructure and real estate.

OMERS is committed to having a workforce that reflects the communities in which we live and work. We are an equal opportunity employer committed to a barrier-free recruitment and selection process. At OMERS inclusion and diversity means belonging. How we create a sense of belonging is through our employees and our vast network of Employee Resource Groups. Whether you are passionate about gender, pride, or visible minorities, we have groups that are focused on making a difference in all of our lives.

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